I have never come across this before but I have a candidate that interviewed at the same company 2 years ago for a totally different position.
The first time they interviewed they made it to the reference check but an offer was never made. Now they have had a phone screening and are scheduled for a formal interview (its actually a separate department too, so the people involved in the process at the company are different as well).
Should I tell the client and if so when?
My contract should allow me to get the fee. But I want to make sure my candidate feels comfortable through the process and want to to be upfront with my client.
Any feedback would be greatly appreciated!
I think you should mention it to your client as soon as you know about it. It does happen, and if the candidate is a good fit for this job, it won't matter. But it probably would matter if and when it eventually becomes known, and neither you nor your candidate ever said anything. The client might already be aware, do you have any indication that they definitely have no idea?
Thanks Amber and i'm definitely leaning toward letting them know before the candidates formal interview. I don't think they are aware of it but my candidate has expressed some concern about them finding out after the fact, which to me means it will show throughout the interview process and ultimately hinder them from getting the job.
Thanks for all the advice! I did ask my candidate and he wasn't 100% sure. It seems like my client was moving slow to hire the position at the time but they don't appear to be doing that here. I also don't think my candidate followed up as to why.
I am going to take both of your advice and contact the HM to discuss. I want to give my candidate the benefit of the doubt that he didnt know, but if he did know and there was a specific reason (reference, background etc) than I am not only spinning my wheels but my client is going to be very unhappy.
THANKS AGAIN SANDRA AND AMBER !!!!!!!
Sandra McCartt said:
Since your candidate seems worried, dig a little deeper with him to find out if he was turned down for a bad reference or exactly what he was told. Why exactly he is worried about them finding out.
Your job here seems to be finding out from both sides if there is a problem so the interview can move forward with no concern from either party..or not.
Yes, tell them tat he interviewed before but don't say he got to references and then stopped.
Say the candidate is unsure of why the process was stopped. (which is true, according to what you wrote.)
Fee should not be an issue.