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Hello.  We are a small, privately held IT Staffing firm and looking to replace our old out-dated candidate tracking system.  After wading through a list of a 140 or so options I've narrowed down my list to:
  • Bullhorn
  • JobDiva
  • Taleo
  • Sendouts
  • Maxhire
  • TargetRecruit
Would love to get feedback from others in the Staffing world on which tools they've used and prefer, what features really stood out that they actually got real world benefit from, customer service, etc.  If you've gone through a migration to one of these tools would love to hear how that went as well. 

Thanks
Jasen
jmorisaki@ibridgesolutions.com
314-872-5644 x 105

Tags: applicant tracking, ats, bullhorn, candidate tracking, jobdiva, maxhire, sendouts, taleo, targetrecruit

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Man I could go on for days with this. We have been in Bond Adapt implementation for 3 years.....total mess, lost so much money in the product as well as lost hires, lack of buy in, etc. We are finally upgrading without customization to their new platform which seems sooooo much better. Biggest thing I can recommend is try to keep your customizations to a minimum. I liked Bullhorn, Be mindful of any/all ATS sales selling you a bill of goods.
I have implemented maxhire in multiple companies. It is a very good, recruiter powerful tool. All of the features & funtions you may require to find good people is in the product. I have no experience with sendouts, but it seems from the comments it is comparable. Since the majority of the ATS systems I have reviewed have good features and bad, my ultimate decisions were based on "bang for the buck". Maxhire is cost effective, requires no long term contract (month 2 month) and they periodically come out with improvements and enhancements for FREE (yeah!). I would spend a little time asking how the search engines work when looking at the products. maxhire was pretty good.

Depending on your needs, you may want to decide how much of a CRM tool you want from the ATS. i find the more robust the tool is for recruiters, the weaker the CRM. There are great CRM tools and great ATMS, but I haven't met the combination without serious functional compromise. Even more challenging is finding two tools (a CRM & ATS) that have functionally acceptable integration. If anyone has a broad base of experience in finding the perfect CRM/ATS solution please let me know. Even if it may be pricey, for some companies it would be a god send.

Your first impression of the sales team (in the demo phase) is probably a reflection on the sales team and less on the company, but the biggest need for customer service will be during the transition and training. After you get their commitments try to find out what the ongoing costs are likely to be if you grow or require more functionality. Maxhire for example is cheaper (per person) as you add more people and all the new features and functions are gratis. Other companies may have a tiered pricing scheme (e.g. adding the 11th person is a large increase) and when you want to do some decent reporting you have to buy an add-on product.
do you use sendouts for CRM and how would you rate the CRM functionality?

Mark Abrahamson said:
I have worked with 4 of the ATS you mention. Sendouts is the most user friendly and superior ATS in my opinion.

I would recommend Sendouts. its very well structured and centralized with fully automated work flow technology. Do try them out.

i do not like Bullhorn

CB,
That's a pretty non-specific statement. I am sure Jasen was looking for more than an inflammatory personal opinion with no guts attached to it.

Every ATS mentioned is a great product or they wouldn't still be around.
Jasen took take each comment here and test drive the ones that most interest him and would fit best with his company and make a decision based on his own findings and process of integration.

I don't like olives. But that doesn't mean Jasen won't.

-Rayanne

its very sectarian Rayanne- people take their choices personally. 


if you dont like hondas or chevys or athiests or olives, you dont need much detail for people to get what you are saying.  that's why it happens that every major system will have people saying its the best thing ever, bar none, OR that it's a huge insult to humanity and no doubt the worst effort ever assembled.

Both people will be able to make a strong case. 

It's one of the things that makes the business fun and interesting.  there is a lot of politcal content in deciding what tools will be used and how, and as much art as science. 


It's kind of sad that as systems evolve, fewer and fewer end-users of the data and processes are human.... but thats the way the technology cookie crumbles. 

 

 

Martin-

I know that each opinion is subjective but I think Jasen was looking for reasons why he should select or not select certain products, not just a mere statement of dislike.  

Tell us more!

 

I don't like calamari.  It doesn't like me either, so we're all even.

_Rayanne

Since this was originally posted last February if Jasen hasn't made a decision by now he doesn't really need one of these gizmos.  I realize others may be looking for the same answers..just sayin.

Hi Jasen,

I’m Julie Deane, an independent recruiter (jdeanejobs.com), and over the past two years, I’ve also headed up creating Jobboo, a new and innovative shared candidate database for small recruiting firms like mine.

 

Shared candidate database for small firms

I’ve put everything into Jobboo that I knew I needed to be more productive—an applicant tracking and sharing system with easy data transfers and  parsing along with a job sharing forum.  And, I made sure that small businesses could afford it.

 

One-year membership for feedback

I’m sending this to you, frankly, because I think you’re an industry influencer and I’d love to hear your opinion about my new site. I also see you're researching other applicant tracking systems.

 

Will you review Joboo?  If the answer is yes, (thank you, thank you!), you’ll receive a free Jobboo one-year membership—worth $799.  If you don’t think you’re a fit, could you refer someone you think might be interested in helping?  E-mail me at jobboo.org@gmail.com.

 

Thanks so much.  I’m really interested in what you have to say about Jobboo.

 

Julie Deane

President

JDeane Restaurant Services, LLC

Our Must See Website:  www.jdeanejobs.com

(913) 766-8664 Office

(913) 599-3549 Fax

Hi Jasen,

 

I went through the same review several months back and ended up choosing CATS because it is cost effective, user friendly, and simplifies many tasks.

 

I found that it offered many of the same features as the larger ATS' at a fraction of the cost. Nice thing is you can try it for free, which was a huge bonus for me. Now that it is fully implemented, I do find it can run a bit slow at times.

 

I found Taleo to be too complex for what I need (20-40 hires/year), but it is very customizable and scalable if you can front the $$.

 

Avoid PCRecruiter.

 

Hope that helps,


Amy

Loni, what tool did you decide on?  We too use salesforce.com and have been looking at targetrecruit and jobscience....thanks...Elizabeth  

Loni Spratt said:
Wow, this was a fun thread to read. I have to agree 100% with Marty and Jasen. People want to see honest feedback, the good and the bad. Let's face it, with every system there are pros and cons and the people who comment on both are the most helpful. Pushed responses from the vendor are useless, we might as well just call the company and listen to all of the sales pushes. Places like this forum are for people who honestly want to comment on their own who preferably were not influenced by the vendor. That's why I love the feature on LinkedIn answers and Amazon in which people can rate the post/answers as most helpful. If we had that on here, all of those pushed responses would have gotten 0 or 1 ratings and would have been pushed to the bottom of the list, saving many of us time of not having to read them.

I am evaluating ATS/CRM systems right now as well, but this thread just left a bad taste in my mouth regarding Bullhorn. Based on my research thus far from a bunch of other forums and blogs Bullhorn seems to be really expensive compared Sendouts and Maxhire. It is under my impression that BH is geared more towards the really big companies so perhaps that is why. We are using Salesforce for our CRM and we have a very simple ATS. We are either looking for an ATS that can integrate with Salesforce or a combined ATS/CRM that we can transfer all of our Salesforce data too without too much trouble.

I agree with you Jasen in that we have narrowed it down to a few with Sendouts and Maxhire at the top.

-Loni

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