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Thank you for these very helpful videos Scott. I applaud the effort you put into them. Excellent quality as well.

Thanks again - and keep up the good work!
Scott, great video. Thanks again.
I'll second that!

Jerry Albright said:
Thank you for these very helpful videos Scott. I applaud the effort you put into them. Excellent quality as well.

Thanks again - and keep up the good work!
You should call it Jedi Mind tricks for the receptionist. I love it Scott.

Thanks,
Thanks for the vidoe Scott.
Witch with an attitude, love it! Truly, matching tone is huge.....thanks for this really great information Scott!
Thanks Scott. Your presentation sure is sharp these days!
Scott,

Good info. Thank you. In fact at times when my call goes well with the one that they have transferred me to and I know that I will have repeat business; I will take the time to call back to reception and thank them for the transfer. Not too many people do that and they will remember you for distinguishing yourself from the pack!
Ditto already said remarks. Good video.
Robert

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