Our friends at SmashFly Recruitment just posted on this. It's a great breakdown of the Candidate Experience Awards.

See the full article here.

With double the number of participants from last year, the awards and soon to be published Benchmark Study (will be available on their website) are going to be extremely valuable to what we know about the candidate experience and how we approach trying to make it better as organizations.

While they haven’t provided all the data from their study yet, here are some data points they shared that are very interesting (and included on their fact sheet):

• 90% of employers use an ATS to manage the applicant / recruiting process.
• Through this process they receive an estimated 45,000,000 applications or nearly 130 applicants / job.  Employers are always balancing how to create a positive experience for candidates while being able to share the message “you’re not qualified” with appropriate candidates.
• Of the 17,500 candidates that completed the full survey, 73% would definitely tell their inner circle about a positive apply experience (60% would share negative) and 32% would share a positive experience on Social Media (22% would share negative.)
• A number of candidates were frustrated by the “black hole”, with 47% citing receiving a “do not reply” automated response and 23% receiving no response at all.