Share 'You're not bigger than your people - seriously you're not!'
If you ever start thinking that you are bigger than your people – stop! You’re not. I have written about companies who say “their people are their biggest asset” and then proceed to talk about the bottom line and guest complaints with no mention of their people (remember that oh so valuable asset we just talked about?). I have been in way too many of those meetings.
You can’t manage what is inhe…
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