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Next time someone someone tells you he already knows all about what you’re saying, say the following:
That’s great! How much are you doing that?
Chances are there is a gap between what someone says they know and what they’re doing with that knowledge.
The divide between knowing and doing is plaguing companies across the globe. The dangerous assumption that just because someone knows something automatically means she’s doing it keeps her from…Continue
Take No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.
Baggage claim at the airport is a losing experience for some people as they wait, without…Continue
Slick lines, canned responses, and a voice that sounds just like the typical salesperson—a common combination for too many salespeople today. Even those who avoid this Wolf of Wall Street persona still tend to talk too much, listen too little, and dominate versus facilitate conversations with buyers. Is it any wonder that almost everyone, including salespeople themselves, dislike being on the receiving end of a sales pitch?
The definition of a schmuck is:
An obnoxious or…Continue
Tough love and brutal honesty are, quite honestly, terrible ideas. Love is never, ever tough and telling someone the truth doesn’t have to be harsh.
We can tell anyone what needs to be said with clarity, composure, and compassion. So, today and each day hereafter, I encourage you to be direct AND kind. You can say almost anything to anyone if you say what you mean with saying it mean.