Dr. Tony Alessandra, the author of the book “The Platinum Rule” , suggests that the purpose of all businesses is to acquire and maintain customers. So how do we, as Tony suggests, acquire and maintain customers? We do so by listening to the voice of the customer as it relates to how we do business.
To begin with let me clarify what we mean by the term customer. Whether it is an internal customer in the…Continue
Added by Daniel T. Bloom on February 3, 2015 at 11:08am — No Comments
The news wires of late have been filled with stories one after another of NFL players involved in some form of domestic violence. Listening to Roger Goddell’s statement last week added to the feeling that something in this picture was missing. Like many organizations the NFL preferred their bottom line to what was morally and ethically right. Consider the reports from the Equal Employment Opportunity Commission regarding the $17,000,000 they have collected in fines for a wide range of…Continue
Driving by the local church which has provided a great number of inspirations for past blog posts, they had on their billboard the statement “if our prayers are empty words so is G-d’s response” As many of you know I never talk religion in this space, and will not begin now, but it did bring up an interesting…Continue
Added by Daniel T. Bloom on August 14, 2014 at 7:30pm — No Comments
In the past couple of months my professional world has been turned upside down by two different organizations calling for changes. The first was the Society for Human Resource Management making the decision that after 130,000 certifications they needed to bring the process in house. The second was the National…Continue
The source for many of my posts over the years has been the local churches announcing their upcoming sermons for the Sunday services and this one is no different. Originally I thought about this in a different context but the events of the past week have changed my focus.
We are involved in an ever-changing world and these changes require that we change our focus and approaches in order to successfully deal with those changes. They require us to change our corporate culture. Newton’s…Continue
Who knows job seekers better than GlassDoor? Their research provides regular resources for recruiters looking for insights into the job seeker’s mind. They conducted a 2013 study and revealed the top 7…Continue
Added by Raj Sheth on April 26, 2014 at 8:30am — No Comments
They were upset about the fact that the data collected was not compared to anyone outside of their…Continue
Companies attempting to keep costs low may consider recruiting independent contractors instead of permanent employees.
While the notion may seem attractive on its face, however, anyone responsible for recruiting talent should understand the critical differences between the two before choosing which…Continue
Let me begin by stating that in no way am I espousing one religious view over another. Further those of you, who have followed my blog since its inception in 2007, know that I rarely touch on the ethics end of our profession. Having said that one of my local churches once again posted the Sunday sermon topic,…Continue
Attracting Talent: Good companies create a strong brand identity with their customers and then deliver on that promise. Great employment brands do the same, with quantifiable and qualitative results. As a result, the right people choose to join your company.
Selecting Talent: Management should implement proven talent selection systems and tools to create profiles of the right people based on the competencies of high performers. It's not simply a matter of…
In September, I attended iCIMS’ customer advisory board and was incredibly impressed by the level of discussion around strategic talent acquisition and the best practices shared during the two day event. Below is a recap of my session on creating a positive new hire experience.
Year-after-year, onboarding remains one of the most popular topics we cover in our HCM research at Aberdeen. One reason is that onboarding is something that impacts everyone. As…
Added by Elise Jennings on November 5, 2013 at 12:30pm — No Comments
Check out iCIMS' latest blog post from iCIMS blogger Clara Brunkhorst.
Growing as a Servant Leader
As a typical high school student, I went through the college selection process weighing all options that would contribute to professional success and personal fulfillment. I thought long and hard about the factors that would optimize my…
Added by Elise Jennings on October 30, 2013 at 12:30pm — No Comments
The demand for ‘online survey’ jobs has increased what with the amount of reviews, advertisements, suggestions and comments that has spread over the Internet. Even for a fresher there is a storehouse of information which will encourage him/her to jump into this job profile. Since all the knowledge required for this job is already available online, registering followed by afflicting oneself with any one of the ‘survey providers’ is extremely to start with.…Continue
Added by Simon Hopes on October 9, 2013 at 4:15am — No Comments
Best Practices for New Employee Onboarding
Rich Peterson says, "Most new hires fail within 18 months on the job."
Smart Onboarding is critical in making career transitions much smoother.
Why Onboarding Matters?
It s proven that new hires without an effective onboarding program will fail over the course of their short lived career with your organization.
One of the important ways that HR can impact the workforce and…Continue
Added by Richard Peterson on October 8, 2013 at 12:00am — No Comments
The differences between independent contractors and employees can be subtle and hard to distinguish, but it’s important to know the difference in order to safeguard the company and avoid costly legal issues. Having a basic understanding of the differences can help employers determine what the best…Continue
Added by Raj Sheth on September 23, 2013 at 12:30pm — No Comments
A company’s brand is who they are and what sets them apart. There are probably thousands of other companies in most industries, but there are only a handful of names that people will recognize. They will recognize those names because of clearly defined and successfully promoted branding. Even if a company offers the exact same services or products as the other guy, the company with the established brand will always do…Continue
Added by Angela Yu on August 14, 2013 at 12:59pm — No Comments
Company's dedicated largely to HR, should be excited for the new Owen Wilson and Vince Vaughn movie, The Internship, that came out this past weekend. These two 40-something, tech illiterate Joe's are vying for a much coveted internship with Google. If their employer brand wasn't awesome enough, this movie made Google the employer of the century.
Viewers get an inside look at the perks of being a Google employee. We see slides, nap pods,…Continue
Added by Angela Yu on June 13, 2013 at 3:21pm — No Comments
Employee engagement is essential in the workplace as it not only ensures the happiness of employees but has also been proven to increase productivity by 69% and decrease turnover by 14.9%. Its impact upon…Continue
Added by Laura Purt on January 10, 2013 at 11:30am — No Comments
The intent of the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) initiative is to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. This initiative in healthcare recruiting has become an essential part of our hiring practice. If ever there was a time to hardwire a culture of…
Added by Keri Brzozowski on October 25, 2012 at 1:00pm — No Comments
Welcome back. I got behind the proverbial eight-ball last week and was unable to finish this in a respectable time.Anyways we are back and ready to have a look at 'Aptitude'..The second half of the equation.
Like before, let s begin with a basic definition: According to Wikipedia: Aptitude is a component of a competency to do a certain kind of work at a certain level, which can also be considered "talent". Aptitudes may be physical or mental. Aptitude is not knowledge, understanding,…Continue
Added by Daniel J Smith on October 23, 2012 at 10:00am — No Comments