This blog post does not refer to the former government policy regarding sexual orientation in the military. Rather this refers to a vital part of the TLS Continuum and the voice of the customer. We can’t improve our processes without the input from our customers. However it does no good for you to ask the customer what keeps them up at night if you are not going to follow through on resolving those concerns.
Let me give you an example. We recently had a problem with our 43inch TV and…Continue
Added by Daniel T. Bloom on March 24, 2017 at 10:11pm — No Comments
If you watch the TV or read the newspaper over the past month you have seen a rash of incidents in which the new president says one thing and his cabinet members say something entirely different. This inconsistency of message leads to an inconsistent message to the employees of the government, our allies and more important to the customers of this country – its citizens. I hear many media pundits who lay out what this could mean for the country in the years to come. This is not a political…Continue
Added by Daniel T. Bloom on February 26, 2017 at 4:00pm — No Comments
Let me begin with a few premises. Whether we are talking about our personal lives or your business workplace, everything we do is based on a process of some type. Each process is constructed of a series of steps, which lead us to the end result. The second premise is that although we would like everything to run…Continue
Added by Daniel T. Bloom on February 12, 2017 at 4:43pm — No Comments
I had made a commitment to you, the readers of this blog series to try and post a new segment every Friday. So far in 2017 I have gotten away from that to some degree and I promise to be better through the rest of the year.
At the end of Part 76 of the TLS Continuum Blog series, I stated that here is how my new lens looked at the situation. The best way to begin is to layout the time line that we are considering. My wife and I arrived at the emergency room at 11:45 PM on New Year’s…Continue
Added by Daniel T. Bloom on January 29, 2017 at 6:36pm — No Comments
As we enter a new year and we begin a new round of postings to the TLS Continuum blog series, I want to wish you and your families a very happy new year. Further if you are experiencing some humps in the life road, as I am, I hope they are short lived.
During our end of the year respite we saw both a Facebook post and a media posting that was very disturbing to me on several planes. George Washington University has joined a small number of ivy-league colleges who have determined that…Continue
Added by Daniel T. Bloom on January 13, 2017 at 3:41pm — No Comments
They were upset about the fact that the data collected was not compared to anyone outside of their…Continue
Human Resource Executive magazine in their September 16 issue reported the results of the 2013 “What’s Keeping You Up at Night” survey. As in past years 35% of the respondents replied that getting employees engaged within the organization. The ongoing solution was employee engagement surveys every 12-16months. While surveys are fine, they tend not to explain some of the reasons for the non-engagement
Without exception every organization is seeking to find and retain engaged employees…Continue
My local churches have come through again. One of them has a sermon posted for this weekend titled Get off the Bench. It made me think for a moment about how that would apply to HR. When you think about it that is where HR is today. We are on that bench. We as HR professionals seem to be complacent with staying in one position even if that leads us to be…Continue
Added by Daniel T. Bloom on September 13, 2013 at 10:00am — No Comments
Cut them hours. It is survival time
Ever since the beginning of the financial downturn we have seen organizations of all sizes determined to solve the
economic effects of the downturn by cutting headcount. In the process improvement efforts many organizations believe that the way to improve the organization is to cut headcount. The we add to this the…
Added by Daniel T. Bloom on July 11, 2013 at 2:30pm — No Comments
Over the past week I have been going through some family issues which began with a medical emergency last Friday. Everyone we talked to from our family practitioner to the ER medical team believed that the signs pointed towards one thing. When the surgeons went in to operate on Saturday morning, they found an entirely different problem was manifested in the same environment. Upon reflection we do the same steps in the HR world we work in.
Every single day we are confronted with…Continue
Added by Daniel T. Bloom on May 2, 2013 at 10:14am — No Comments
In the LinkedIn groups (TLS-TOC Lean & Six Sigma in particular) there has been an ongoing conversation about when you merge the three. In the course of the discussion we posted a comment regarding an output from a seminar we were facilitating which talked about an organization in which the job requisition was reviewed and approved three times by the same person in a hiring effort. One of participants replied that that was an indication of mismanagement not a system problem. He further…Continue
Added by Daniel T. Bloom on April 12, 2013 at 9:51am — No Comments
Interesting pronouncement but I assure you you that it did not come from my mouth to heaven's ears. Several years ago when I thought about trying to return to the full time corporate side of HR a seasoned recruiter made the comment after looking at my resume. He was basing this on the fact that since graduating from college I have been in a number of positions within a number of industries. But the statement is more telling of the state of the recruiting industry then it is of my skill…Continue
Added by Daniel T. Bloom on March 30, 2013 at 4:49pm — No Comments
Over the past almost 7 years that we have been blogging int he HR space we have made much about the bad decision by corporate management to rely solely on the recruitment of passive candidates to fulfill their talent management needs. Now Yahoo has reportedly taken this to a new level - Not only can you not work outside the office, you have to have ivory tower credentials to boot. Lets get some facts out on the table right upfront less someone accuse me of not appreciating the efforts that…Continue
Added by Daniel T. Bloom on March 18, 2013 at 11:09am — No Comments
It has been an interesting week between Marissa Mayer's clamp down on telecommuters at Yahoo and Sheryl Sandberg's pitch that women sabotage their own careers.In both arenas there seems to be a criterion missing. That criterion is how do you view your human capital in your organization - are they a liability or are they an asset? Let's look at the two events separately:
Marissa Mayer contends that in order to make Yahoo more productive she wants all human capital assets under one…Continue
Added by Daniel T. Bloom on March 12, 2013 at 10:30am — No Comments
Awhile back we posted a blog entry in this space based on the marque of a local church. When I drove by it the other day the announcement of this Sunday's sermon was on the marque and is the title of this post.
I hear everyday people telling me that they know things need to change within the organization, but it will take time and they will wait it out until the organization gets around to changing the culture or the policy, usually by managerial edict.
The problem is that is…Continue
Added by Daniel T. Bloom on March 6, 2013 at 1:35pm — No Comments
We had in one of the first posts here asked you to define what you thought HR Excellence was. From the level of responses I am assuming ( I know the problems with assumptions) that you are having a hard time coming to some sort of consensus. So let me tell you what I feel the components of the definition of HR excellence are:
Achieving HR EXCELLENCE is the result of:
CARING more about your organization than others think wise;
Added by Daniel T. Bloom on February 28, 2013 at 11:00am — No Comments
At a recent seminar, a woman who helps run a community college stood up to ask a question.
"Well, the bad news," she said, "is that we have to let everyone in. And the truth is, many of these kids just can't be the leaders you're describing, can't make art. We need people to do manual…Continue
Added by Daniel T. Bloom on February 12, 2013 at 9:55am — No Comments
To my HR purist friends I apologize if you think I believe that HR does not have a vital role within our organizations.I am in no way equating HR to playing the child game of house. What I am suggesting is that there is a new visitor in the neighborhood.
For some time I have had some elementary interest in a new tool to increase employee engagement called gamification. It came to the forefront when I received a LinkedIn Invite from Noreen Poli of…Continue
Added by Daniel T. Bloom on February 10, 2013 at 10:17am — No Comments
On two separate times in the past week, my inbox contained entries which centered around the image that the corporation puts forth to the marketplace. In each one to some degree the organizations involved forgot what their purpose is -- to acquire and maintain customers. To do that we need to have the "right person, in the right job, at the right time and in the right place."
Consider these events. The first involved a cheerleader on the Baltimore Ravens. She was banned from being…Continue
I admit it I have an addiction. Back in 2001 I was introduced to the writings of Kathleen O'Neal Gear and her husband W. Michael Gear who have written a series of 23 historical fiction books centered around the lives of the North American Native Americans(http://www.gear-gear.com)They are fast reads but full of twists and turns. Their latest one is called People of the Back Sun in which the Standing Stone village is manned by about 400 warriors and they…Continue
Added by Daniel T. Bloom on December 29, 2012 at 8:47pm — No Comments