James nathan's Blog Posts Tagged 'Human Resources' (6)


One of the easiest, and best ways to increase your business’s revenue and profitability is to sell more services to your existing clients. Cross-selling and up-selling.


Of all the business issues I discuss with my clients, the one that comes up over and over…


Added by james nathan on September 19, 2017 at 9:33am — No Comments

The power of happy

In an age where good customer service is so hard to get and business is often tough, I am amazed at how little attention some businesses pay to the first, whilst moaning on and on about the second.

Hello, can someone serve me please?

This morning I…


Added by james nathan on January 16, 2017 at 8:56am — No Comments

Get out of your comfort zone

Added by james nathan on November 16, 2016 at 8:19am — No Comments

Why Jimi Hendrix is my business hero

In the music business there are a two main ways to succeed. You can work like crazy and hope to be found, doing what you need to do until stardom breaks, or you can apply to an advert, audition for a band or singing group and be produced into a star.

Both are…


Added by james nathan on September 26, 2016 at 5:00am — No Comments

The massive cost of not doing something right the first time

It’s interesting to look at successful businesses and understand the factors that make them such a success. There are of course many many of these, great product or service, great people, great hiring, great training, great value proposition – the list goes on and on….

The one thing that they all…


Added by james nathan on June 17, 2016 at 5:00am — No Comments

There's feedback and then there's feedback

How often do you ask your clients for feedback – you know when you have finished a job for them, or part way through a project? How happy are they with what you have done?

And when you do ask, isn’t it great when they tell you how fantastic they think you are and how great the service was from you. It makes us feel awesome doesn’t it, nice, warm and fuzzy inside. But, as awesome as it makes you feel how useful is it to help you grow your business?

Of course we…


Added by james nathan on March 7, 2016 at 10:00am — No Comments


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