Daniel T. Bloom's Blog Posts Tagged 'Human Resources' (100)

TLS Continuum Part 66: The Missing Element in Process Improvement

The United States as a country is losing its way. Many global businesses are losing their way. The educational system is losing its way. This is not the prelude to some political office campaign. This is a fact of life.  We have become accustomed to becoming in essence, a nation of robots. By the nature of this attitude we are condemning our organizations to a period of a lack of innovation and making our businesses great.

When we are brought into this world we learn by experimenting.…

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Added by Daniel T. Bloom on September 23, 2016 at 9:51am — No Comments

TLS Continuum Part 65: 10 Commandments for the Continuous Process Improvement Professional

Commandment #1: Thou shalt become one with the customer/client internally or externally

 

Commandment #2: Thou shalt remember that the customer is the one that pays the bills

 

Commandment #3: Thou shalt become engaged in constant communications to all stakeholders

 

Commandment #4: Thou shalt never stop questioning everything

 

Commandment #5: Thou shalt never end the improvement process because you think that you solved the problem…

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Added by Daniel T. Bloom on September 15, 2016 at 8:03pm — No Comments

TLS Continuum Part 63: What Wows

In last week’s blog I discussed the response to What if? What does our future organization look like to the marketplace? By doing this we have established the gap analysis between what the customer wants and what we are providing to them. In this next installment we look at the introduction of solutions to resolve the gap that resulted from the analysis. When we combine the design tools with the improve stage of the TLS Continuum, we discover a clear roadmap for showing the customer what we…

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Added by Daniel T. Bloom on September 2, 2016 at 2:03pm — No Comments

TLS Continuum Part 61: What is? Reality of the Present

Welcome to the first of four posts that explore the interconnection between design thinking and the TLS Continuum. It is a dynamic way to understand your customer and your customer’s expectations. This first installment is critical to the success of the process improvement effort since we need to understand the problem in its basic manifestation.

We begin this journey by understanding that the ultimate outcome is going to affect people. The changes you make in the long run are going…

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Added by Daniel T. Bloom on August 19, 2016 at 11:09am — No Comments

TLS Continuum Part 60: A new perspective on the TLS Continuum

I have written extensively in this blog series about the power of the TLS Continuum in your organization. Like most of you I read the professional media and books to stay on top of what is going on in our industry. Every now and then you come across a concept which changes your whole focus or makes your mind run a mile a minute. I have just such a concept in two things I have read recently. The first was an article written by Tim Brown and Roger Martin in article titled…

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Added by Daniel T. Bloom on August 14, 2016 at 8:05pm — No Comments

TLS Continuum Part 55: Authenticity and Teamwork

I am still in the process of reading Your Place at the Table by Allan Cox. Throughout the book Allan Cox centers his message on seven signs of authenticity. Considering the events of the last 48 hours a couple of these signs appear to stick out more than others.

The need…

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Added by Daniel T. Bloom on July 8, 2016 at 11:52am — No Comments

TLS Continuum Part 54: I Love You for Who I Am

I am currently in the process of reading Your Place at the Table by Allan Cox.  It consists of a series of short essays, which discuss the concept of Authenticity. In one of these essays Allan Cox defines empowerment, as “I love you for what I am when I am with you.”

In my weekly tip of the week on Wednesday we…

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Added by Daniel T. Bloom on July 1, 2016 at 2:19pm — No Comments

TLS Continuum Part 53: What m I supposed to do?

You are a member of management of your organization and you have an employee who Is not performing to the level that the organization requires, so what do you do? If you re like many managers your immediate response is to talk to the employee about how to change their work habits in order to achieve your goal.

I recently attended a meeting of the local SHRM chapter in which the presenter made the point that management coaching is not what we think it is. It was an interesting…

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Added by Daniel T. Bloom on June 24, 2016 at 11:14am — No Comments

TLS Continuum Part 52: Dangers of "Hiring in your image"

On a fairly frequent basis I hear hiring managers make the statement that “when interviewing new candidates I try and find someone who is just like me to bring into the organization.” I can understand the tendency to do so. If they are just like the hiring manager there is likely to be less of a…

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Added by Daniel T. Bloom on June 17, 2016 at 10:30am — No Comments

TLS Continuum Part 50: A few little steps can lead to greater steps

My blog post from last week stressed that we should not measure for the sake of measuring. The same concept goes for determining what projects to begin. I do not care whether you are an IBM or the corner mom and pop store, you do not have the capacity to take on every project that may be needed to resolve obstacles within the organization. So if we can’t undertake everything how do we make the value of the projects understood by the organization as a whole?

Taking a page from last…

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Added by Daniel T. Bloom on June 3, 2016 at 9:48pm — No Comments

To measure or not to measure that is the question

Every day in every organization management from the boardroom to the C-Suite is demanding that we produce metrics to determine how the organization is functioning. The common demand is that we measure something. In his book Six Sigma: The Breakthrough Management Strategy Revolutionizing the World’s Top…

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Added by Daniel T. Bloom on May 27, 2016 at 10:24am — No Comments

TLS Continuum: Process Improvement equals Experimentation equals failure (sometimes)

As I read the literature out in the market I see wide responses to organizational problems with the usual suspects. We resolve performance issues by cutting costs. We resolve performance issues by cutting human capital spend. We resolve performance issues by cutting overhead. Here is the problem,…

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Added by Daniel T. Bloom on May 6, 2016 at 10:30am — No Comments

TLS Continuum: The Missing Link

Last week in our weekly blog post we talked about what the TLS Continuum was, however I left out of the discussion a valuable point about what is missing from most continuous process improvement efforts. That missing element is critical thinking. Hey I get it, it is just not you. Our next generation can’t critically think either. The base of the TLS Continuum is critical thinking so it is important that we understand the role it plays in process improvement.

The TLS Continuum process…

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Added by Daniel T. Bloom on April 29, 2016 at 11:31am — 1 Comment

TLS Continuum: TLS Continuum What is That?

I got into a discussion in the past days over the use of acronyms. The comment was passed that nobody understands acronyms so why use them. So for you who are reading this blog let me give to the basics of the TLS Continuum.

The letters TLS stand for the three components of the continuum. The letter T stands for the Theory of Constraints. Created by Dr. Eliyahu Goldratt in his book “…

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Added by Daniel T. Bloom on April 22, 2016 at 9:33am — No Comments

TLS Continuum: TLS Continuum What is That?

I got into a discussion in the past days over the use of acronyms. The comment was passed that nobody understands acronyms so why use them. So for you who are reading this blog let me give to the basics of the TLS Continuum.

The letters TLS stand for the three components of the continuum. The letter T stands for the Theory of Constraints. Created by Dr. Eliyahu Goldratt in his book “…

Continue

Added by Daniel T. Bloom on April 22, 2016 at 9:33am — No Comments

TLS Continuum: Dangers lurking in our corporate culture

The very essence of our organizations is found within the corporate culture of the organization. It creates the vision of the organization both internally and externally to your organization. From the very beginning of the TLS Continuum series we have stressed the need to see a problem, feel its…

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Added by Daniel T. Bloom on April 16, 2016 at 9:30pm — No Comments

TLS Continuum: Dangers in Collaboratiion

The continuous process improvement field is inundated with articles and practices touting the benefits of working with cross-functional teams. The TLS Continuum methodology is based on the input of various views as to possible solutions to the problems facing organizations. But there is a downside to this effort to arrive at consensus on potential solutions to these very problems. That downside is groupthink.

What do we mean by the term groupthink? Irving Janis tells us that…

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Added by Daniel T. Bloom on April 8, 2016 at 10:45am — No Comments

TLS Continuum: The Dangers of Assumptions

Those of you who have followed this blog since the Blogger days in the early 2000’s know that there are two topics I have strongly avoided in this space – one is religion and the other is politics. And yet the current political climate provides clear evidence of the dangers of assumptions in our…

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Added by Daniel T. Bloom on March 25, 2016 at 10:00am — No Comments

TLS Continuum: What do we mean by Process Ownership?

In last week’s post we asked the question, who really is your process subject matter expert?  In this week’s post I want to take the discussion to another view of the question. If we have assumed who the process SME is within your organization, then what are their obligations to the…

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Added by Daniel T. Bloom on March 19, 2016 at 6:00pm — No Comments

TLS Continuum: Who is your process Subject matter Expert?

As I have stated earlier I am currently in the process of reading Michael Rother’s Toyota Kata. In…

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Added by Daniel T. Bloom on March 14, 2016 at 5:00pm — No Comments

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