Dr. Tony Alessandra, the author of the book “The Platinum Rule” , suggests that the purpose of all businesses is to acquire and maintain customers. So how do we, as Tony suggests, acquire and maintain customers? We do so by listening to the voice of the customer as it relates to how we do business.
To begin with let me clarify what we mean by the term customer. Whether it is an internal customer in the…Continue
Added by Daniel T. Bloom on February 3, 2015 at 11:08am — No Comments
This second installment in this series is considering two issues. The first is where are we as HR professionals? The second looks at what we consider the definition of HR excellence, which will lead us to the roadmap for creating that HR Center of Excellence.
In Achieving HR Excellence…Continue
Added by Daniel T. Bloom on January 2, 2015 at 3:00pm — No Comments
On the way to the Veterinarian’s for an emergency run, we passed a church whose billboard stated “You can’t see the picture, if you are inside the frame.” The statement clearly applies to both our organizations and the dichotomy that exists in almost every workplace on the face of this globe we call earth.
Taiichi Ohno, the creator of the Toyota Production System, charged his managers with standing in a circle and observing the organization in real time. If we take Ohno’s charge in to…Continue
Added by Daniel T. Bloom on November 6, 2014 at 9:33pm — No Comments
Human Resources are at a critical crossroads in today’s global marketplace. One route leaves HR where it has predominantly been from the days of National Cash Register. We are primarily charged with being the corporate fireman. We are there as the organizational administrative policeman. The downside is that you then are perceived as being a commodity or a mediocre part of the organization. The result being the functional manager’s feel they could very easily do without what you do. If you…Continue
Added by Daniel T. Bloom on August 31, 2014 at 9:29pm — No Comments
A month ago, many of us were glued to the tube watching the finals of the World Cup from Brazil. It gave us an insight into how in order to win, the players had to be quick and nimble. Every second of the game, the players had to be alert to what was happening on the field. The goalie had to forecast the moves that were required in order to meet the incoming ball to keep out of the net. The player on the field had to judge when was the right moment to kick the ball or to…Continue
Added by Daniel T. Bloom on July 23, 2014 at 8:30pm — No Comments
The activities prior to an interview such as screening and shortlisting candidates are important in finding the right candidates.But face-to-face interviews remain the most critical means for hiring even…
Added by Alok Mehra on February 18, 2014 at 9:00am — No Comments
A recruitment agency serves as an intermediary that fosters a very important relationship between you and the candidate (or the job seeker). So choosing the right recruitment agency is a very important concern for you as a client.
Since you’ll be paying them a lot of money for…
Whatever type you belong to there comes a point when you start feeling the…
Professionally executed employment tests can help a company's hiring process considerably by assuring the prospect of hiring candidates who will perform well on the job. Pre-employment testing can helps ensure outcome the employer desires.
Rich Peterson thinks well executed employment tests help company's hiring process assuring the prospect of hiring candidates who will perform well…Continue
Added by Richard Peterson on September 14, 2013 at 3:30pm — No Comments
You’ve spent precious time recruiting and signing this new hire, and it’s the all-important first day. Have you already dropped the ball? If you haven’t organized and planned the onboarding process, then yes you have. …Continue
We all know the interviewing process can be arduous. There is a lot of time and effort that candidates must willingly invest during this critical process. Career seekers must be sure they’re in it to ‘win it’ or the time and waiting involved can cause one a whole lot of unneeded…Continue
This could potentially be a VERY long post because I’m talking about an industry that has many inherent flaws. In my opinion, many of the problems we see stem from some fundamental issues…Continue
Added by Emily Eastman on August 30, 2011 at 9:43am — No Comments
Welcome Newt Gingrich – Candidate for the United States President to the Lean SIx Sigma Group. http://www.linkedin.com/groups?mostPopular=&gid=37987
I would like to welcome Newt Gingrich as the newest member of the Lean Six Sigma Group.
Mr. Gingrich supports Lean Six Sigma in helping to remove waste, while at the same time, increasing value in the US Government. He has agreed to…Continue
Added by Steven Bonacorsi on August 14, 2011 at 9:46am — No Comments
With all of the straight and narrow, by the book, out of the box, sane and insane, crazy and not so crazy personalities that make up the $500 Billion dollar Global Recruitment Industry we call home – I thought where is our…Continue
Having just returned from visiting family and friends in South-western Ontario, I was once again reminded of the frustrations talent faces when organizational “process” road-blocks potential.
Before I begin, I have a confession to make - my name is Lisa and I was once a process-obsessed HR Professional. I was many talents’ worst nightmare, the ironclad gate-keeper with minimal awareness and direct impact on the bigger picture within my organization. The most unfortunate…Continue
Added by Lisa Switzer on April 4, 2011 at 2:00pm — No Comments
[Originally posted on http://bit.ly/fXqICa]
Being a mid-level financial manager looking for work in this market is still tough. It has been for a while. When we have heart to heart discussions with these capable people, we hear many complaints. Here are some of them.
Complaints about Companies:
Companies are low-balling: Candidates feel that companies are taking advantage, and paying less for…
Added by Samuel Dergel - CFO2Grow on March 10, 2011 at 2:34pm — No Comments
My fellow blogger, Cindy Kraft of CFO-Coach, was kind enough to ask me my thoughts on this topic, which she blogged about.
Her starting point was a recent SmartBrief poll, in which 72.5% of surveyed companies indicated they had unfilled openings.
My first impression on seeing the poll was…
Its 5 am on Monday morning and you’re up ... But Holdup! (My Jamaican expression for wait a minute) You don’t get up this early on a Monday for work, after all you’re one of the Recruitment Player Veterans who normally strolls in at 10am for work after you’ve had your work out at the gym, Juice, coffee and bagel with cream cheese; oh yea let`s not forget your morning newspaper...…Continue
“Let’s face it. The only thing that really differentiates your business from the competition is your people.” - Rusty Reuff, Talent Force