If you are looking for a new opportunity, or even If you just want to…
Everybody has them. Every organization has them. As the global workplace we call them by many names. But when we refine them to their roots they are all quotas. Salesmen are told they have to sell so many units. The rank and file are told they must produce so many units per work shift. Customer service is told they must handle so many customer calls per hour. These are quotas. If it looks like a quota, acts like a quota or smells like a quota it is a quota. So that brings us to the basic…Continue
Added by Daniel T. Bloom on October 2, 2015 at 1:50pm — No Comments
You make a phone call to your credit card company and you get caught in the virtual whirlpool as the VM system takes you through all the options. One of the continuing recordings says “in order to serve you better please give us the reason for your call today.” You are in the office and a client calls and one of your colleagues answers the phone. After listening to the problem your colleague responds that she will have to transfer you to someone else because that is not her job. Even worse…Continue
Added by Daniel T. Bloom on September 25, 2015 at 11:40am — No Comments
On August 28, 1963, Dr. Martin Luther King delivered his iconic “ I have a Dream Speech.” Like Dr. King I too have a dream or more correctly a vision. While I am not referring to my four-year-old son as Dr. King did, I am referring to our global workplace. Let me paraphrase Dr. King’s speech and relate my vision or dream to you the reader.
I have a goal in my professional life to deliver a message. It is a message that will transform our business world to greater heights. Today…Continue
Added by Daniel T. Bloom on September 11, 2015 at 9:39am — No Comments
Throughout this TLS Continuum series I have tried to stress that in order for the TLS Continuum to be successful we need to create a new normal as far as corporate culture is concerned. This change applies to not only the organization as a whole but to the role of management as well.
Answer this quick question for me? What kind of manager are you? Are you that fierce tyrant or are you the manager who strives to make the organization grow? The answer to these questions is imbedded in…Continue
Added by Daniel T. Bloom on September 4, 2015 at 2:42pm — No Comments
I am consistently seeing the statistic that 75 percent of all process improvement efforts fail. Why such a high rate of failure? Part of the problem is the tendency for management to put off the start of the improvement efforts. The reasons for it run the gamut covering a wide spectrum.…Continue
Added by Daniel T. Bloom on August 22, 2015 at 3:00pm — No Comments
Congratulations you have been designated a high performance, high potential human capital asset. You have achieved the goal of getting the corner office. Your career development plan/succession plan is on target with this stop only going to last about three years and then you are off to another assignment. These plateaus are enhancing your career portfolio but along the way you have missed out on a golden opportunity to take your career to the highest level it could go. Do you really know…Continue
Added by Daniel T. Bloom on July 31, 2015 at 11:54am — No Comments
This past week has been full of events in our world that makes one stop and consider just where we are going. Beginning with the horrific shootings in Charleston, the shooting of law enforcement officers and the apology at the sentencing trial of the Boston Bomber we see examples of situations where we as…Continue
Added by Daniel T. Bloom on June 25, 2015 at 2:00pm — No Comments
It was our intent throughout the TLS Continuum Roadmap to lay out a clear path to reach where we are now. In addition as we proceed with this and the subsequent installments It is critical that we make sure we are on the same page at this juncture.
In the nine parts of the series we began by looking at the importance of values. I was concerned that to understand the roadmap it is was necessary to understand the role of organizational values in the process improvement efforts. Part 2…Continue
Added by Daniel T. Bloom on May 18, 2015 at 9:36am — No Comments
You’re a new person on a new job?
Trying to become one of the collective? Believe it is worth trying. Good relationships between colleagues are very important. Here is the list of some best practices and behaviors for building trust. So, the first thing you should remember is that being trustworthy is obligatory, other important points are described below.…Continue
Added by Irene Adler on April 30, 2015 at 9:30am — No Comments
The other day I was on Facebook and under the Trending section was an article talking about the push for a boycott of the upcoming concert to benefit the group by the National Rife Association. This reported boycott was based on the assumption that the group was advocating stricter gun laws. But before I get to my concerns regarding this and its applicability to management, for those of you who don’t know what the Sandy Hook Promise is consider this.
Sandy Hook Promise is an…Continue
Added by Daniel T. Bloom on April 22, 2015 at 9:57am — No Comments
Martha Lane Fox, who delivered this year’s Dimbleby Lecture on the theme of “Dot Everyone,” is the co-founder of lastminute.com, a website that spawned many just like it. Created in 1998, it was an unreserved success for her and co-founder Brent Hoberman, as it was sold in 2003…Continue
Added by Kanu Avasthy on April 1, 2015 at 8:06am — No Comments
This second installment in this series is considering two issues. The first is where are we as HR professionals? The second looks at what we consider the definition of HR excellence, which will lead us to the roadmap for creating that HR Center of Excellence.
In Achieving HR Excellence…Continue
Added by Daniel T. Bloom on January 2, 2015 at 3:00pm — No Comments
There are problems in using “predictors” of suitability for open positions within a company. Hunter and Hunter (1984) showed that interviewing is one of the worst predictors of future job performance. Using reference checks (.26), education (.22) or biographical data (.37) did not improve the odds too favorably. In fact, even the best predictor, test scores, came out at .57. We could make the…Continue
Added by Donald Sonn on December 10, 2014 at 1:28pm — No Comments
If you are looking for a new opportunity, or even If you just want to…
Added by Donald Sonn on November 12, 2014 at 1:16pm — No Comments
On the way to the Veterinarian’s for an emergency run, we passed a church whose billboard stated “You can’t see the picture, if you are inside the frame.” The statement clearly applies to both our organizations and the dichotomy that exists in almost every workplace on the face of this globe we call earth.
Taiichi Ohno, the creator of the Toyota Production System, charged his managers with standing in a circle and observing the organization in real time. If we take Ohno’s charge in to…Continue
Added by Daniel T. Bloom on November 6, 2014 at 9:33pm — No Comments
Headhunter is defined as a person who identifies and approaches suitable individuals employed elsewhere to fill an open business position with their client.Continue
The news wires of late have been filled with stories one after another of NFL players involved in some form of domestic violence. Listening to Roger Goddell’s statement last week added to the feeling that something in this picture was missing. Like many organizations the NFL preferred their bottom line to what was morally and ethically right. Consider the reports from the Equal Employment Opportunity Commission regarding the $17,000,000 they have collected in fines for a wide range of…Continue
We often hear great leaders talk about the importance of people at their organizations. Hiring great people is fundamental to an organization’s success. As Lawrence Bossidy, the former COO of General…Continue
Added by Suzanne Holloway on August 29, 2014 at 5:38pm — No Comments
If I said the word ‘courier’ to you, what image would this conjure up? Do you picture an unkempt driver being late with your parcel delivery, or a network of courier agents carefully handling your consignment for a timely arrival? Given these varying perceptions, this is why it’s imperative that businesses –…Continue
Listen to most organizational development professionals and they will tell you that the key to organizational change is to communicate, communicate and then to communicate again. I would pose another question, and that is how are you communicating the message and how is it being received? Are your messages being…Continue
Added by Daniel T. Bloom on August 4, 2014 at 2:10pm — No Comments