Scott talks about three things we all can do to do better from the living example of U.S. Airways.

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“I don’t make cold calls,” said the seasoned senior sales rep in a meeting I attended a few months back. She went on to talk about all of her great warm contacts, and her good intentions for leveraging more business by reaching out to them. Her manager and the other leaders present said nothing and did nothing, thus endorsing this belief and behavior. Three months later, this very tenured, very talented salesperson has no new customers and has barely sustained the level of business she had…

Scott explains four examples that will help you on your path to pull leadership: Vision, Mission, Company Goals, and Individual Goals.…

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Scott’s new video book, …

Scott discusses facing F.E.A.R. and reaping the rewards of keeping it in it’s proper perspective.…

Scott explains how a plan can help you get to where you want to go, even in adverse situations.

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Scott discusses the three C’s that are lacking in the U.S. government.…

Scott talks about giving yourself time, space and latitude when making decisions for your organization.

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In walked a father and his two young sons, dressed formally for a boys night out in Paris on New Year’s Eve. You could see the sense of pride in the eyes of the youths, most likely eight and twelve years of age, as they took in the linen covered tables and plates filled with lobster, Dover sole, and braised short ribs. As they settled in for their evening together, the three appeared happy to be together as they excitedly placed their orders.

Just 30 minutes later, the youngest was…

Scott explains the three step process of Do, Demo, and Declare to incorporate ‘tribal knowledge’ into your organization’s best practices.

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Scott’s new video book, …

Scott discusses three recommendations to ensure a better and continuous flow of business.

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Scott explains how the Triple FT – fatally flawed follow through – can cause resolutions to fail. The best way is progress, not perfection.

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Thousands of locks line the rails of the Pont des Arts near the Louvre in Paris. For those who haven’t heard of it, here’s the story. A couple writes their names on a padlock and locks it onto the bridge. They then throw the key into the Seine River as a symbol of their undying love.

As I spend New Year’s Eve here with my wife, Holly, this popular site in the city of…

Scott shares why New Year resolutions are flawed, they fail, and they’re frivolous.

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Scott encourages you to use your ‘grindicator’ – your visceral reaction to the rightness of a goal for you.

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Take a moment and see things through the eyes of a child, especially during this holiday season. Anticipation and excitement fill her entire being as she thinks about all of the possibilities that Christmas day will hold. Even when family members become impatient with her or one another, she still sees the glass half full, believing that wishes do come true.

Where does this attitude go when you become an adult? It gets buried under responsibilities, distractions, and the…