Recent changes to Klout's algorithm, as well as revelations about some of its practices, have generated a powerful backlash against the company and its business model, as well as the tool itself. The latest Digital Era Thinkers Blog post provides access to a set of pieces that provide a comprehensive look inside the issues, in addition to offering insights about the utility of all the furor.…

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The latest Social Media in Organizations (SMinOrgs) S.M.A.R.T. Blog post articulates the primary reasons why organizations of all types and sizes should establish and manage their Company Pages (organizational profiles) on LinkedIn. It provides a three-phase approach to creating Company Pages and offers examples of existing Company Pages for reference. It also includes the results of a recent poll (N=451) on people’s preferences for engaging with organizations in which they have a…

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This summer I wrote Social Media and Recruiting 101: Overview and Recommendations, which was an extension of some earlier pieces I had written on the topic of “social screening” (see …

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If you've been frustrated with your LinkedIn activity stream, my latest post in the Social Media in Organizations (SMinOrgs) S.M.A.R.T. Blog may help. It's also a must-read for folks who may be part of the problem (yes, that could be you!). Here's a brief description:



This post addresses the quantity and quality challenges inherent in managing the LinkedIn activity stream. In addition to identifying the current weaknesses in the feature, it offers suggestions for how LinkedIn… Continue

There have been dozens of news stories and blog posts about the Federal Trade Commission's recent decision regarding a company called Social Intelligence and the practice of pre-employment screening of job applicants based on their digital activity. Many of these pieces are misleading, and most of them are misunderstood. Here's a link to my latest blog post, in which I strive to correct errors of both…

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The Social Media Quotient (SMQ) Quiz has been one of the most popular Social Media in Organizations (SMinOrgs) resources. Now almost two years old, it needs to be updated. Below is a link to the SMinOrgs S.M.A.R.T. Blog post that provides an overview of recent changes and solicits feedback on the revised quiz. All input is welcome. Thanks in advance for sharing the post with others in addition to sharing your thoughts.…



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Recently, Workforce magazine published an article focused on the portability of social media connections, particularly when recruiters part ways with their employers (Special Report on Social Media: You Can’t Take Your Online Contacts With You ... or Can You?). The article reminded me that I’ve had my own post brewing about the relative rights and responsibilities of employers and employees when it comes to their social media “property” and activity. For some perverse reason, I have a strong… Continue