I just love a happy ending. One of the great emotional payoffs of this business is how darn happy people are when you help them land their “dream job”. It’s even sweeter when someone overcomes the odds.

I sent an offer letter last week to a young lady who first applied to a position back in June. Six months ago. She got the standard rejection letter, someone else was hired for the job, and that’s the end. Or was it…? For Ann, it wasn’t. She knew she wanted to…