This is something everybody uses; yet on a number of occasions they feel silence trumps silly, or banal, or demonstrating that they don’t have all the knowledge they need to proceed. Its human nature to want to have all the facts before proceeding on a project, just as it should be human nature to want to confirm information if there is any possible chance your results will be contrary to what is expected.

Not everybody has all the skills in the world needed to accomplish every goal.…

Right off the top, no, I didn’t just swear. These two words are thrown around daily under a multitude of reasons; but how many people actually back it up or even mean it as much more than a catch phrase or cliché?  We all deal with people, either working with, or working for; and regardless of our job-identity; in one way or another we always defer to those two words in almost every close.  How do you guarantee satisfaction? Have you listened intently to the customer or to the supervisor and…