Most people who become recruiters do not last. There are many reasons for that. Poor hiring decisions and inadequate training being high on the list.

But there is another key reason why so few people actually last in the hurly-burly world of agency recruiting.

It’s a frigging hard job!

So I know that sometimes you question why you do it. There are times you hate what you do. There are days you go home feeling deflated, worn-out and frankly, useless.

The…

There are only two reasons to come to work.

Fun and money.

And you have to have both. One of them will not be enough. Not if you want to love what you do, that is. Having a job where you get just one or the other, often seduces you into thinking you have found your dream job. But in most cases that dream fades like mirage as you realise a key ingredient of  ‘job love’ is missing.

And for recruiters, where our job is so hard, and the disappointments so many, you…

Recently, I wrote about the scourge of lateness that plagues business these days, and I gave meeting start-times as an example of the disrespect many people show their colleagues. That blog post created a storm of comment, and some of the discussion centered on meetings themselves, and what a waste of time they can be.

And in…

Everyone says recruiting is changing. The evidence is overwhelming that we are on the cusp of a seismic shift in the way our industry needs to work. It is all changing. Client expectations, candidate behavior, social media, technology.

But how do we sort out the reality from the hype? And what should the ordinary recruiter do to prepare for the future?

Well, a great place to start is to make sure you understand what is different about the way our clients are thinking…

Productivity in recruitment is totally linked to activity.

Don’t fool yourself into thinking anything else.

Yes, the quality of that activity is key, and whom you actually do that activity with is important too. But if you don’t do enough ‘stuff’, you will fail.

Take that as…

This weeks post is a little different, in two ways.

Firstly, it is in fact a Vlog, rather than a blog, and I encourage you to watch the video, focusing more on the content than the plain visage of your faithful blogger!

Secondly instead of a recruitment tip, I am focusing today on the global job market. Is it improving?

I travel a lot. Japan, Singapore, Malaysia and the UK just…

A few weeks ago we received the tragic news that a good friend and long time colleague, had suddenly passed away, in shocking and totally unexpected circumstances.

Duncan Cunningham, who I worked with for almost 10 years, not yet even 40 years old, and with a young family, was suddenly gone.

In Australia, one of our most famous folk ‘pub’ songs is called “I’d love to have a beer with Duncan” by…

Last week I blogged on the importance of “job order triage”. Great recruiters ruthlessly prioritise the briefs they work on, and put most effort into the highly fillable few.

Well, what about the candidates to invest time in?

Some recruiters take the view that as there is a talent shortage, every candidate…

Recently I was asked by one of our Sydney Talent Agents to join her on a client visit to a high profile Ad Agency group. I jumped at the chance because I love speaking with clients, and we were booked to meet two very senior people, both at Executive Creative Director level.

We arrived on time (5 minutes early actually, as is my wont) and waited in the trendy, borderline pretentiously creative reception.

And we waited.

And waited.

At 10 past the meeting hour we…

If you have ever been a TV Hospital drama junkie, you would have heard the word triage many times.

Certainly I noticed my wife perk up noticeably when George Clooney strides into the waiting room on any episode of ER.

Triage is the process of prioritising patient treatment, based on the severity of their condition.

Recruitment has none of the drama or dire consequences of triage in the medical sense. Nevertheless, poor recruiting triage skills can mean…

If you have plans to be a great recruiter, please, remember this and never forget it.

Filling a job does not start with finding good candidates for a particular job order. It starts with the quality with which you take the job order in the first place. It does not matter if you take the brief face to face (and you should, if at all possible), or over the phone. Filling the order starts with how well you qualify that order.

You have to make sure, at the very…

What do you say to a friend who wants your ‘real’ opinion on a matter of some sensitivity? You know, “Do you think I should marry him?” or showing off a new pair of jeans, “Does my butt look big in this?”

It’s a tricky dilemma. You don’t want to rock the boat. You certainly don’t want to hurt your friends’ feelings.  But on the other hand, being honest, while painful, is almost certainly in their best interests.

To answer these questions well, it takes courage. It takes…

I have written before on the farcical chaos that results when recruiting clients engage multiple recruiters to work on the same job order. And I have offered advice on how a recruiter should sell exclusivity to…

They call it ‘social media’ or ‘social networking’, and some might quibble at the word ‘social’ because a lot of it can be done alone, from the confines of a darkened room.

And most recruiters don’t have the faintest clue how to get the best out of the…

For most recruiters, the client meeting is key. It is in a face-to-face meeting that the magic happens. This is where your credibility, and the business, is won or lost. It’s here that a recruiter can win exclusivity, secure multiple temp orders, and resolve pricing and service dilemmas.

In fact a great deal of a recruiters time is spent securing the visit. Planning, cold calling, referrals.

Yet, too often, the visit is a wasted opportunity at best, and an unmitigated disaster…

There has been a great deal of criticism of Agency recruiters lately, quite a bit of it from me.

But a recent theme is emerging where Corporate HR managers and internal recruiters have launched some scathing attacks on the process followed by recruiters. A recent blog, Dear John, from…

In financial markets they talk about canny investors being “stock-pickers”, which refers to an ability to select ‘diamonds in the rough’; investments that will outperform over time.

Great recruiters are “talent-pickers”.

We would love to place every person who approaches us, or who we interview. But that is not going to happen.

In fact, spreading your talent activity too thin will dilute your ability to find people work. Candidate selection is key. Selecting the best…

We don’t mean to be tentative, do we? We want to be bold, strong and confident when dealing with clients. Yet time and again, we use words that are stumbling blocks. Our fear takes over. And we use tentative language. Words that offer the client a reason to doubt us. Phrases that reduce our credibility.

Tentative language: How do you know you’re using it? 

Do you use words like ‘normally’? The client asks you, how much do you charge? Do you start off by saying, ‘Oh, normally’.…

I am no LinkedIn expert. But I do use it. I post status updates, I join groups, I comment in discussions, and I check backgrounds of just about every person I am about to interview or even meet.

I also get lots of requests to connect, and as a result have about 1,000 connections currently, so I suppose I could be described as an ‘active LinkedIn’er’.

Active enough to realise there are a few things LinkedIn users simply should never do!

Firstly,…

It’s quite a few years since I worked a desk as a recruiter. But I did, for many years. And I was a pretty good recruiter too. Not great mind you. Just good enough to have a lot of fun, and make a bit of money.

At Firebrand we have hired 25 new recruiters in the past 6 months, so I am spending a lot of time training and coaching. As a result I am telling a lot of stories from my time on the desk. And it reminded me that…