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Mervyn Dinnen's Blog – January 2010 Archive (3)

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No transferability, no feedback – Candidates have feelings too…

We have just completed some research to find out what candidates find most frustrating in the current jobs market.



300 candidates gave their views on a number of scenarios in the current job market, and indicated whether they were satisfied or frustrated. We also asked them to grade their frustration…



The headline results are that the following had the highest percentages of ‘very frustrated’ or ‘quite frustrated’…



The overall lack of relevant job… Continue

Added by Mervyn Dinnen on January 28, 2010 at 6:12pm — 1 Comment

Customer Experience and the Importance of Making People Feel Special

Every morning I stop on my way to the station to get a coffee…my Soya Latte is very much a part of my commute, even in summer! I have stopped for a couple of years at one particular coffee shop (Cafe Nero, for those in the UK) initially for their loyalty scheme which basically gives you every tenth coffee free – a free coffee every other Friday seemed like a good idea!



I say initially because they started charging extra for soya milk. Other coffee shops didn’t, but I stayed loyal.… Continue

Added by Mervyn Dinnen on January 20, 2010 at 7:28pm — 3 Comments

4 Attributes That Recruiters Should Try And Develop In 2010

I’ve been reading some excellent forecasts for trends and developments in 2010 that certainly excite and encourage me to think that this could be a very interesting and challenging year. I’m too much of a social media and technology amateur though to try my own predictions!



I do know, however, that recruiters will need a whole different set of skills, goals and targets if they are to succeed and profit from all the predicted advancements and developments.



Building and… Continue

Added by Mervyn Dinnen on January 13, 2010 at 12:40pm — 6 Comments

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