This baffles me.
If we manage our client’s expectations, if we let them know exactly what they can expect and then deliver on, and if possible…Continue
I’m often amazed at how many people I meet who tell me that they are no good at making small talk. They are happy to chat with friends, or people that they meet at a party. But when it comes to business, when it comes to networking, they find it tough.
There are few reasons for this, but the most common I…Continue
We all want the very best candidates for our shortlists, and having consistent access to these people is one of major issues facing the recruitment market. All our client’s want the best people for their vacancies and as we all know, quite often the best people for these roles are already…Continue
Added by james nathan on September 23, 2013 at 6:46am — No Comments
In the professional services marketplace, little is as valuable as the word of mouth referral. That wonderful moment when the phone rings and the person on the other end says something like “so and so mentioned I should call you”. There really isn’t anything nicer.
And where does this come from? It is most…Continue
Added by james nathan on September 2, 2013 at 10:00am — No Comments
Unbeknown to me, as I have been teaching this technique to people over the years myself it was actually first taught to…Continue
Just today whilst phoning clients and prospective clients I have had company names barked at me, been put on hold…Continue
Added by james nathan on May 17, 2013 at 7:23am — No Comments
Its a really common thing. You work with a really great candidate, you place them into a great job.
You do all the good stuff – the congratulations lunch, the follow up calls, you make them non-active on the database and your job is done.
Of course this person should then become a client and you should work to continue to build the relationship into a really great one for the future. A client for life, if you do it all…Continue
This is not just good advice, it is vital advice.
But, I don’t have time
The problem is that we don’t…Continue
We all use email, and we use it all day long. It’s both a great help and a great hinderance. Great for some tasks, massively overused for others. In many ways, it has changed the way that we work, and the speed at which we correspond.
The reality is that email is as much a part of our working lives as the…Continue
Added by james nathan on March 8, 2013 at 10:24am — No Comments
So how do you go from nothing to the top of www.google.co.uk’s natural search? This is a massive question and not one easily answered. There are plenty of ‘gurus’ who are happy to tell you their thoughts.
There are plenty of companies who will take your money off you…Continue
Added by james nathan on February 28, 2013 at 9:36am — No Comments
I’m asked to look at CVs, help with interview preparation, give general advice, and refer recruitment consultants. I am used…Continue
Added by james nathan on February 18, 2013 at 5:56am — No Comments
With ‘silly season’ almost upon us, many are thinking of the wasted working weeks coming up, where their clients aren’t around to speak with, or are too busy being entertained and entertaining to think about new business.
I must say I have to differ.
What a great opportunity…Continue
Added by james nathan on November 20, 2012 at 6:42am — No Comments
We all want to grow our businesses. We all want to bring on and work with new clients. And, we don’t want just any clients, we want the right kind of clients. Ones who fit our businesses, who share our values, ones who value our service, ones who pay our bills!
Many of us spend large amounts of our time networking. We…Continue
Added by james nathan on October 24, 2012 at 11:40am — No Comments
If you mean, calling completely cold and hoping to sell your services there and then, well, yes it is.
If you think of cold calling as a business development tool to introduce yourself and…Continue
For many of us the day-to-day routine of early mornings, making lunches, school drop offs, and rushing to get to work on time has returned. In the haze that is normal life, it is so easy to forget the good things that the summer brought.…Continue
Added by james nathan on September 6, 2012 at 5:30am — No Comments
Listening is a very developable skill. Listening is far harder than speaking. Really listening takes effort and skill. Really listening means ignoring the urge to speak and to leave questions waiting. It is a kind of magic.
Being able to actively listen can…Continue
Added by james nathan on August 7, 2012 at 6:07am — No Comments
If you’ve been on any of my workshops you will know that I often quote from my two favourites: Tom Peters and Seth Godin.
Added by james nathan on August 6, 2012 at 12:04pm — No Comments
Networking is a word that means many things to many people. At one end of the scale its a nerve racking experience that you make yourself do, for others its an opportunity and a fun way to meet new potential contacts and business partners.
The truth is that most of us go out to network in one way or…Continue
Added by james nathan on July 30, 2012 at 8:46am — No Comments
Today I visited the dentist. I’d broken a filling and needed to have it replaced. I don’t like going to the dentist, I have no logical reason for this or any phobia, but I just…Continue
Does the following sound familiar to you?
“I met this great person at an event last night, we got on really well, and they are about to instruct an advisor to do what we do, but the opportunity just didn’t come up to ask the question”.
What a wasted…Continue
Added by james nathan on June 29, 2012 at 8:18am — No Comments