James nathan's Blog (53)

Handling business calls the right way

I am constantly amazed at how poorly many company switchboards handle incoming telephone calls. How your phone is answered and how that call is handled says so much about your business.

Just today whilst phoning clients and prospective clients I have had company names barked at me, been put on hold…

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Added by james nathan on May 17, 2013 at 7:23am — No Comments

Re-live those dead candidates now. The power of the database

Its a really common thing. You work with a really great candidate, you place them into a great job.

Yippee.

You do all the good stuff – the congratulations lunch, the follow up calls, you make them non-active on the database and your job is done.

Right?

WRONG

Of course this person should then become a client and you should work to continue to build the relationship into a really great one for the future. A client for life, if you do it all…

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Added by james nathan on May 7, 2013 at 9:09am — 1 Comment

Taking time to think. Working on your business, as well as in your business

We all know that it is important to spend time thinking about our businesses. You need to work on your business, as well as in your business, we are told.

This is not just good advice, it is vital advice.

But, I don’t have time

The problem is that we don’t…

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Added by james nathan on April 4, 2013 at 6:24am — 7 Comments

4 Top Tips for Making The Most of Email

We all use email, and we use it all day long. It’s both a great help and a great hinderance. Great for some tasks, massively overused for others. In many ways, it has changed the way that we work, and the speed at which we correspond.

The reality is that email is as much a part of our working lives as the…

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Added by james nathan on March 8, 2013 at 10:24am — No Comments

Blogging to Google Search Success - An SEO secret, that's not so secret

So how do you go from nothing to the top of www.google.co.uk’s natural search? This is a massive question and not one easily answered. There are plenty of ‘gurus’ who are happy to tell you their thoughts.

There are plenty of companies who will take your money off you…

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Added by james nathan on February 28, 2013 at 9:36am — No Comments

It's your career - get the job you really want without leaving the old one

I was a recruiter for a very long time, actually longer than I would like to mention (okay 16 years) and in that time, and ever since, I am asked by people to help them in their careers.

I’m asked to look at CVs, help with interview preparation, give general advice, and refer recruitment consultants. I am used…

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Added by james nathan on February 18, 2013 at 5:56am — No Comments

Holidays are coming! Time to think networking

With ‘silly season’ almost upon us, many are thinking of the wasted working weeks coming up, where their clients aren’t around to speak with, or are too busy being entertained and entertaining to think about new business.

I must say I have to differ.

What a great opportunity…

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Added by james nathan on November 20, 2012 at 6:42am — No Comments

The Biggest Referral Mistakes - The 5 most common things NOT to do!

We all want to grow our businesses. We all want to bring on and work with new clients. And, we don’t want just any clients, we want the right kind of clients. Ones who fit our businesses, who share our values, ones who value our service, ones who pay our bills!

Many of us spend large amounts of our time networking. We…

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Added by james nathan on October 24, 2012 at 11:40am — No Comments

Is cold calling dead?

Well, that is a really big question. And the answer completely depends on your definition of a cold call.

If you mean, calling completely cold and hoping to sell your services there and then, well, yes it is.

If you think of cold calling as a business development tool to introduce yourself and…

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Added by james nathan on September 21, 2012 at 6:35am — 19 Comments

Taking inspiration - the time is now

It’s been an amazing summer, and it’s still not over yet.

For many of us the day-to-day routine of early mornings, making lunches, school drop offs, and rushing to get to work on time has returned. In the haze that is normal life, it is so easy to forget the good things that the summer brought.…

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Added by james nathan on September 6, 2012 at 5:30am — No Comments

Really listening - It's a kind of magic

I can listen, I hear you say. But, can you?

Listening is a very developable skill. Listening is far harder than speaking. Really listening takes effort and skill. Really listening means ignoring the urge to speak and to leave questions waiting. It is a kind of magic.

Being able to actively listen can…

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Added by james nathan on August 7, 2012 at 6:07am — No Comments

Finding inspiration and being remarkable - Thinking the Seth Godin way

Like a lot of business people, I enjoy reading business books. I read on all kind of topics, but find myself regularly coming back to the writers who really fire my imagination.

If you’ve been on any of my workshops you will know that I often quote from my two favourites: Tom Peters and Seth Godin.

Tom I…

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Added by james nathan on August 6, 2012 at 12:04pm — No Comments

Big Fat Networking Mistakes - The top 5 most common things NOT to do!

Networking is a word that means many things to many people. At one end of the scale its a nerve racking experience that you make yourself do, for others its an opportunity and a fun way to meet new potential contacts and business partners.

The truth is that most of us go out to network in one way or…

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Added by james nathan on July 30, 2012 at 8:46am — No Comments

Excellent Customer Service - Stop Cutting Corners and Remember What Made You Great

I am often really amazed at how easy it is to make a great difference to our clients’ experience of us, in very small and easy ways.

Today I visited the dentist. I’d broken a filling and needed to have it replaced. I don’t like going to the dentist, I have no logical reason for this or any phobia, but I just…

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Added by james nathan on July 4, 2012 at 9:02am — 1 Comment

Failing to follow up - stop wasting business opportunities

Does the following sound familiar to you?

“I met this great person at an event last night, we got on really well, and they are about to instruct an advisor to do what we do, but the opportunity just didn’t come up to ask the question”.

What a wasted…

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Added by james nathan on June 29, 2012 at 8:18am — No Comments

Why Jimi Hendrix is my sales hero

Like most business people, I read a lot of business books. Many I start and never finish, mainly because I feel that the writer doesn’t connect with me.

Of course, many of these book sell in the millions, so they must connect with many people. Just not with me. And, why is that? Is it that I haven’t got the message? Or…

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Added by james nathan on June 7, 2012 at 12:25pm — No Comments

There are no cover bands in the rock and roll hall of fame - differentiate the Scott Ginsberg way

We are all individuals, and we like to be thought of as individuals. Not numbers, not the guy from XYZ Co, not so-and-so’s husband, wife, brother, boss etc. Just us, as we are.

So why is it then that we so often hide that real us to project the ‘me’ we think we need to be?

When it comes to business and…

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Added by james nathan on June 6, 2012 at 4:41am — No Comments

Getting a great job - Top tips from a veteran recruiter

So you see a job online that you really like the look of, and then what? Do you send your CV, do you attach a covering letter? Do you think about it for a while.

What goes on behind the scenes at recruitment businesses seems to be a hot topic on the blogs at the moment. All sorts of things are being quoted about the…

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Added by james nathan on May 10, 2012 at 7:42am — 7 Comments

Building great business relationships - its a personal thing

We all know that building great client relationships is the key to long term business success. But how do we get there, and when we do, how do we know?

Building relationships takes time and effort. A lot of time and a lot of effort. It is not something that can be rushed. This is because it takes time to…

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Added by james nathan on April 25, 2012 at 12:15pm — No Comments

The power of the database – re-live those old candidates and place them again now!

Its a really common thing. You work with a really great candidate, you place them into a great job.…

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Added by james nathan on April 23, 2012 at 7:30am — No Comments

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