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Daniel T. Bloom's Blog (73)

TLS Continuum Part 17: I Can See Forever

Back in the early 70’s there was both a hit song titled I Can See Forever and a best selling book about GM titled On a Clear Day you can see General Motors. The point of the analogy can be rooted in Deming’s 6th point of quality. In this point he emphasized…

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Added by Daniel T. Bloom on August 28, 2015 at 9:51am — No Comments

TLS Continuum Part 16: Better Late Than Never

 I am consistently seeing the statistic that 75 percent of all process improvement efforts fail. Why such a high rate of failure? Part of the problem is the tendency for management to put off the start of the improvement efforts. The reasons for it run the gamut covering a wide spectrum.…

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Added by Daniel T. Bloom on August 22, 2015 at 3:00pm — No Comments

TLS Continuum Part 15: Focus on the Process

 Acme Manufacturing is a proud firm that has been serving its customers for nearly a century but lately they have been experiencing some problems. Just yesterday their largest customer called the CEO of Acme and told them if the reliability of their products did not drastically improve, the customer was going to take their business elsewhere. The CEO immediately calls a management meeting and tells the department managers and HR if the human capital assets can’t do the job correctly…

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Added by Daniel T. Bloom on August 17, 2015 at 12:10pm — No Comments

TLS Continuum Part 14: 10 Strategic Initiatives to Get you out of this place

In Part 13 of the TLS Continuum Blog series we talked about the necessity of getting out of the corner office in order for process improvement to take place. This sequel will present 10 strategic initiatives to aid you in that journey towards the new corporate culture.

Strategic Initiative #1: Visit a customer – Set aside one day a month to get out of the office and visit with your organization’s top clients. Begin a dialogue with them as to what they expect from your…

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Added by Daniel T. Bloom on August 7, 2015 at 11:01am — No Comments

TLS Continuum Part 13: I have to get out of this place

Congratulations you have been designated a high performance, high potential human capital asset. You have achieved the goal of getting the corner office. Your career development plan/succession plan is on target with this stop only going to last about three years and then you are off to another assignment. These plateaus are enhancing your career portfolio but along the way you have missed out on a golden opportunity to take your career to the highest level it could go. Do you really know…

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Added by Daniel T. Bloom on July 31, 2015 at 11:54am — No Comments

TLS Continuum Part 12: VUCA and the TLS Continuum: Are they Incompatible?

I am currently reading a must read for all HR professionals, The Rise of HRWisdom from 73 Thought Leaders*, which was recently released by the Human Resource Certification Institute. It makes the case for the fact that the HR space has changed to one centered in VUCA (volatile, uncertain, complex and ambiguous). The contributors…

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Added by Daniel T. Bloom on July 6, 2015 at 10:59am — No Comments

TLS Continuum Part 11: Clash Point: I See but I Don't feel

This past week has been full of events in our world that makes one stop and consider just where we are going. Beginning with the horrific shootings in Charleston, the shooting of law enforcement officers and the apology at the sentencing trial of the Boston Bomber we see examples of situations where we as…

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Added by Daniel T. Bloom on June 25, 2015 at 2:00pm — No Comments

TLS Continuum Part 10: The Ultimate Goal

It was our intent throughout the TLS Continuum Roadmap to lay out a clear path to reach where we are now.  In addition as we proceed with this and the subsequent installments It is critical that we make sure we are on the same page at this juncture.

In the nine parts of the series we began by looking at the importance of values. I was concerned that to understand the roadmap it is was necessary to understand the role of organizational values in the process improvement efforts. Part 2…

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Added by Daniel T. Bloom on May 18, 2015 at 9:36am — No Comments

TLS Continuum Part 9: Why are we doing that?

In order to understand how our organizational processes work In Part 4 of this TLS Continuum series I asked if you knew where you were going? To understand the response to the question the article guided you through the process of creating an eagle’s eye view of the organization called a process map. The purpose of the Process Map is to provide you with a picture of the steps…

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Added by Daniel T. Bloom on May 13, 2015 at 10:55am — No Comments

The NRA, Tim McGraw and the Sandy Hook Promise: A Message for Management

The other day I was on Facebook and under the Trending section was an article talking about the push for a boycott of the upcoming concert to benefit the group by the National Rife Association. This reported boycott was based on the assumption that the group was advocating stricter gun laws. But before I get to my concerns regarding this and its applicability to management, for those of you who don’t know what the Sandy Hook Promise is consider this.

Sandy Hook Promise is an…

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Added by Daniel T. Bloom on April 22, 2015 at 9:57am — No Comments

TLS Continuum Part 8: The Corporate Silent Killers

In the human side of things we regularly hear about medical conditions that can result in death yet we can overlook their presence because they are asymptomatic.  The condition is present but unless a series of diagnostic tests are performed the patient never knows the problem exists.

Our organizations are no different. Every corporation has hidden in its processes; there are every day non-value added activities that serve no customer demands.  Which serve no benefit to the…

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Added by Daniel T. Bloom on April 10, 2015 at 3:01pm — No Comments

TLS Continuum Part 7: What have we done?

As organizations today we are faced with a major dilemma. We listen to government officials tell us that we really need to concentrate on turning out more individuals grounded in the STEM disciplines. But that push comes fraught with a major discord. Let me try and describe the dilemma in a real time example.

In our two-day seminar, on which this series is based, we used to ask the participants to complete Osterwald’s …

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Added by Daniel T. Bloom on March 10, 2015 at 9:37am — No Comments

TLS Continuum Part 5: Darn it!! Why aren't you listening

Dr. Tony Alessandra, the author of the book “The Platinum Rule” , suggests that the purpose of all businesses is to acquire and maintain customers. So how do we, as Tony suggests, acquire and maintain customers? We do so by listening to the voice of the customer as it relates to how we do business.

 

To begin with let me clarify what we mean by the term customer. Whether it is an internal customer in the…

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Added by Daniel T. Bloom on February 3, 2015 at 11:08am — No Comments

TLS Continuum Part 4: Do you know where you are going?

Whether you are just joining the series or have been reading this series from the beginning, we are essentially at the same point. From here on out in the series we have begun a very unique journey. I can provide you with the starting point but I cannot provide you with the end point. Further, if you choose this assignment there is no way to return to where you have been because that place in time no longer exists. So let’s begin.

I stated above that we were beginning a journey. Like…

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Added by Daniel T. Bloom on January 15, 2015 at 10:19am — No Comments

Who Really Matters in the Global Workplace?

The third installment in the TLS Continuum series is devoted to discovering who really matters in the global workplace. It is the basis of an ongoing debate, sometimes a volatile one at that. The debate is on one hand talking about shareholders and on the other talking about stakeholders.

Which…

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Added by Daniel T. Bloom on January 9, 2015 at 11:00am — No Comments

TLS Continuum Part 2: Creating a Center of Excellence

This second installment in this series is considering two issues. The first is where are we as HR professionals? The second looks at what we consider the definition of HR excellence, which will lead us to the roadmap for creating that HR Center of Excellence.

In Achieving HR Excellence…

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Added by Daniel T. Bloom on January 2, 2015 at 3:00pm — No Comments

It is easy for someone to judge me who does not know me

This has been a very troubling last couple of weeks for me. I thought that we had progressed as a society beyond the point where we were stereotyping individuals based on our views of the world. Along with the rest of the world we watched the events unfold in reaction to New York, Ferguson, Cleveland and Phoenix. I was following a thread on Facebook in which a fellow member of the National Speakers Association was denied the opportunity to bring his powerful message to a University Campus…

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Added by Daniel T. Bloom on December 10, 2014 at 11:22am — No Comments

Try lending a hand rather than pointing a finger

What kind of manager are you? You really have only two options in today’s global workplace. The first one can be equated to the lion tamer in the circus. Is this a fair indication of your management style? If you still operate under the notion that your employees have a job to do. That they have a certain set way to do things and that each employee understands that their purpose is to follow in lack step your demands. As a manger, you firmly believe in command and control style of corporate…

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Added by Daniel T. Bloom on November 15, 2014 at 11:27am — No Comments

You can't see the picture if you are inside the frame

On the way to the Veterinarian’s for an emergency run, we passed a church whose billboard stated “You can’t see the picture, if you are inside the frame.” The statement clearly applies to both our organizations and the dichotomy that exists in almost every workplace on the face of this globe we call earth.

Taiichi Ohno, the creator of the Toyota Production System, charged his managers with standing in a circle and observing the organization in real time. If we take Ohno’s charge in to…

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Added by Daniel T. Bloom on November 6, 2014 at 9:33pm — No Comments

Ready to empower change in your organization? Only if I don't have to resign she said

I recently had the pleasure of talking to the members of the Mobile, AL chapter of the Society for Human Resource Management. Prior to my presentation, during the networking opportunity I walked the room stopping at each table and asking whether they were ready to go back to work and empower change in their organization. At one of the tables I stopped at, I received the response “sure as long as I don’t have to resign.”

We can’t remove the organizational inefficiencies unless we…

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Added by Daniel T. Bloom on October 22, 2014 at 1:36pm — No Comments

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