Scott Wintrip's Blog (401)

Pepto Bismol for the Verbal Vomit

Watch many salespeople and you’ll observe the spewing of factoids, details, and feature-benefit chunks of information all over prospective clients. Even leaders often engage in this projectile-like communication as they tell their subordinates what to do and how to do it.

For decades, great lip-service has been given to the idea that we should listen more than talk and that we were given two ears and one mouth as proof. Yet, many spouting this wisdom continue to inundate those around…


Added by Scott Wintrip on July 8, 2013 at 9:30am — No Comments

Self-Command as Your Personal Brand

Ever notice that some people seem to effortlessly get things done while others struggle? Are those that do this smarter, better at their jobs, or more motivated? In some cases, one or more of these is a factor, however, the most important element is self-command. Those with better self-command achieve more with…


Added by Scott Wintrip on July 8, 2013 at 8:08am — No Comments

United Federation of Teachers (UFT) and the New York State Legislature – Today’s Radical Accountability Zeroes

Being married to a teacher, I’m biased, typically erring to a teacher’s point of view. However, when the behavior of teachers is harmful to children, I’ll take the kids’ side every time.

That’s the case in this latest awarding of Radical Accountability Zeroes to the UFT, the New York City affiliate of the American Federation of Teachers, and the New York State…


Added by Scott Wintrip on July 3, 2013 at 10:22am — No Comments

Empathize Then Solutionize

I’ve just returned from an extended business trip to the Twin Cities of Minnesota where I enjoyed a healthy dose of Minnesota Nice. If you’re unfamiliar with this, it’s a way of being in the Land of 10,000 Lakes. The cordiality and devotion that Minnesotans extend to one another, and guests like myself and my wife, is so commonplace that someone just had to give it a name.

Minnesota Nice…


Added by Scott Wintrip on July 1, 2013 at 9:30am — No Comments

There’s Always Something Gooder – Scott’s Sales Yoga Thought for the Week

In my practice of yoga, I consistently deepen and expand my ability to hold poses longer and to stretch just a little further. As a result, I’m stronger and more limber than I’ve ever been in life. In Sales Yoga, we stretch our clients, inviting them to think and even act differently. All you have to do is inquire about the “er” and watch how people suddenly go from disinterest to engaged conversations that lead to sales. For example, if a prospect tells you…

…I’m happy, ask, “What…


Added by Scott Wintrip on June 27, 2013 at 10:06am — No Comments

Alta Gracia – Today’s Radical Accountability Hero

This garment factory in the Dominican Republic is paying more than three times the typical wage at similar facilities in the region. Safety and employee welfare are also a focus at Alta Gracia; workers are often seen smiling and heard singing along to the music blasting from speakers overhead.

This rapidly growing…


Added by Scott Wintrip on June 26, 2013 at 8:30am — No Comments

Navigating Through the Business Fog

Looking out at Lake Superior from the North Shore of Minnesota this past weekend, we consistently saw one thing throughout the day — fog. At some points, as we journeyed up the coast, we could see just a dozen or so yards in front of us, necessitating headlights, taking corners with more care, and staying vigilant and completely present to our surroundings. At Split Rock Lighthouse, we saw how this…


Added by Scott Wintrip on June 24, 2013 at 7:30am — No Comments

Are You Stranded in the Desert?

Desolate and lonely, you find yourself in a vast space where it seems no one, absolutely no one, can be found. Parched and hungry you trudge on, getting wearier by the moment. You just want to give up, thinking, “this is it. This is where it all ends.” 

No, this is not a vain attempt at channeling Stephen King or Dean Koontz. Rather, the “desert” described above is the mental space that…


Added by Scott Wintrip on June 17, 2013 at 9:00am — No Comments

Selling Often Defies Logic – Scott’s Sales Yoga Thought for the Week

Watch how selling is typically done and what you see often defies common sense and logic. For example, in a conversation with a new sales manager on Wednesday, he informed me that he was told by the more tenured sales guys to share a success story when a prospect says they are working with other vendors. When I asked if that would convince him to change his mind if he were the buyer, he snorted and said in an incredulous tone, “Of course not.” “Then why would you do that,” I asked. To which,…


Added by Scott Wintrip on June 13, 2013 at 8:16am — No Comments

Are You a Cyberholic?

Do you:

1. Check your work e-mail, LinkedIn account, or business Facebook page right before going to bed?

2. Within minutes of waking?

3. Do you panic if you accidentally leave your mobile device that can access the Internet on your desk or at home?

4. Is eating your lunch often combined with texting or surfing the web?

5. Do you find that you must check your email the moment you hear the arrival chime?

6. Are you spending more time on your computer than you spend…


Added by Scott Wintrip on June 10, 2013 at 8:44am — 1 Comment

May It Rain on Your Sales Day

A year ago today I married the beautiful Holly in New York’s Central Park. What a day that was, a mixture of bliss, joy, and anxiety. No, I wasn't anxious about marrying her, nor did it have anything to do with fear that one of our guests would get awkwardly drunk and start removing their clothes (although that would have made for an interesting blog post). It was about rain on our wedding day.

While marital lore says this brings good luck, the approaching storm looked like anything…


Added by Scott Wintrip on June 3, 2013 at 11:10am — No Comments

Would You Want a Planned, Canned Response? – Scott’s Sales Yoga Thought for the Week

Cans work well for beans and vegetables but fail miserably in sales. Yet, many sales organizations mandate that salespeople memorize or read specific soundbites designed for specific situations. Would you want to be on the receiving end of one of these impersonal, canned statements? This type of sales practice is just one of many reasons why people dislike hearing a sales pitch.

In Sales Yoga, we practice the art of Integrative Questioning to build rapport, develop…


Added by Scott Wintrip on May 30, 2013 at 8:30am — No Comments

Spontaneous Buying – Scott’s Sales Yoga Thought for the Week

It’s a hot summer day with no perceptible breeze. Lying across the way is a haphazard pile of debris, having been blown into what almost looks like a small pyramid. A spotlight of sun, the size of a small flashlight beam, suddenly appears on the pile, having been channeled by a pane of window glass. Suddenly, a burst of flame erupts as the wood, grasses, and other assorted…


Added by Scott Wintrip on May 23, 2013 at 8:56am — No Comments

Is Your Company Taking People Prisoner?

If people aren’t always doing what they are supposed to do, what’s a leader to do?

To help you and your organization, I’m launching a new newsletter this Tuesday, May 21st. CalledTake No Prisoners, this free weekly memo explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage…


Added by Scott Wintrip on May 20, 2013 at 1:33pm — 1 Comment

To Sell or Not to Sell…That is NOT the Question

“Yoga is almost like music in a way; there’s no end to it.” — Sting

Selling, like yoga, is almost like music as there is never an end to it, if it’s being done right. Yet, so many salespeople engage in a stop-start mentality in their sales practice. They start selling, land a few good prospects or customers, try to leverage them for all they are worth, then find themselves back at the beginning of having to start selling again. It’s little wonder that so many salespeople are not…


Added by Scott Wintrip on May 20, 2013 at 8:40am — 1 Comment

Are You Fishing With the Wrong Net? – Scott’s Sales Yoga Thought for the Week

During an advising call with a client this week, she reported lackluster performance by one of her company’s locations. As we dug into the issue, it became clear that the members of the sales team were fishing with the wrong net.

Salespeople have the equivalent of nets in their sales efforts. Some use wide nets, like those on a shrimp boat, that bring in many possibilities, allowing them to pick and choose the best customers. Others employ the equivalent of a small aquarium net,…


Added by Scott Wintrip on May 17, 2013 at 10:00am — No Comments

Standing Ovation – A New Monthly Feature

I’m proud to acknowledge the efforts and results of my clients in this new feature I’m affectionately calling a Standing Ovation.

This month’s Standing Ovation Goes to Amy in Minnesota. Amy is a senior leader in a manufacturing services firm servicing the Twin Cities. As a result of her commitment to Radical Accountability, which has been a focus in our work together, Amy has successfully doubled the size of the sales team in a market where finding…


Added by Scott Wintrip on May 15, 2013 at 8:42am — No Comments

What Pumpcast News Can Teach Us About Leadership

In just four days, over five million people have viewed the YouTube video of the musical couple featured on Pumpcast News. This hilarious feature shows what happens when a television monitor, normally displaying broadcast news and advertisements over a gas pump, is converted into an interactive video conference for the benefit of The Tonight Show audience. So enthralled were the producers of…


Added by Scott Wintrip on May 13, 2013 at 12:10pm — No Comments

Radical Accountability Heroes and Zeroes of the Week

Each week, I feature companies, organizations, industries, and even individuals who exemplify the power of Radical Accountability (the Heroes who have committed to an unwavering responsibility for getting done what really matters most) and the need for it (the Zeroes).


Grand Geneva Resort (Lake Geneva, WI)

For your outstanding service and commitment to excellence this week. The entire…


Added by Scott Wintrip on May 13, 2013 at 12:07pm — No Comments

Suffer No Fools or Victims

In a brief chat this past weekend a friend shared details of her daughter’s whining about her current circumstances. Being the ever confident and highly competent mom, she did not allow Molly to pull her down into the clutches of a victim spiral. Instead, she pointed out that, while not everything about the situation was of Molly’s making, she had done nothing to try and rectify the problem.

While there are real victims of crimes, even people who have been impacted by some of the most…


Added by Scott Wintrip on May 6, 2013 at 3:26pm — No Comments

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