Take yourself back ten years to the last throws of the Dot.Com Era and compare the difference between the amount of people available for job openings then to what we have today - way too many. When the economy is cooking and there are fewer people seeking work than available jobs, it’s all about finding people to do the work. When you have too many people for the jobs at hand, the real effort lies in making sure you get the right person for the job.
Pity the poor hiring manager that makes a bad hire with so many choices...but it is happening every day.
With hundreds of resumes to paw over for each opening, you’d think making a hire would be easier….think again. Resumes are woefully inadequate for times like these and better assessment methods are needed to uncover the 50 people you get for each job whose resumes all indicate a qualified match. Then consider trying to pick the five or so people out of those to interview for the role. How do you choose? Phone screens? Psychometric tests? Coin flip? Whatever the method, you then need to interview people that are given one chance to make their mark – and one chance for the interviewer, typically within 30 minutes, to make their choice. After 5-6 weeks of time invested (sometimes less), you settle for the best person of the group – I mean how many hiring managers will say all that time was wasted. So, somebody gets the job. That folks is the hiring process for 95% of all jobs…there has to be a better way, right?
There is, well, er…sort of…at least it is somewhat evolving!
I think it is inevitable that the Internet will continue to shape employment initiatives for the better, the way it has since the early 1990’s (OCC, Monster, ATS, Google, etc.), how it evolves will depend on the thought leaders of the employment universe.
For several years now employment focused people have marveled at the opportunity that the Social Web could provide, claiming it as the next frontier of job recruitment. I certainly believe this will happen, but not until human resources and recruitment gives up on the resume as the vehicle for job consideration. A resume does not work at all for Social Networks and goes against the basic doctrine of the Social Web - helping others and genuinely sharing interests, motivations and passions. A resume can never divulge the truest sense of a person. They diminish our skills and demean the complexity of our experiences. Resumes in their simplest context are for screening people out, plain and simple – not much helping or sharing there…
While the employment world comes kicking and screaming to a non resume world (it could take a while…), the Social Web can provide an excellent, world class benefit that hiring authorities can put to great use today. In fact, it has been my prediction that this will help bring the demise of the resume (I’m betting my career on it actually…), and that is providing a career development, training and job hiring process where people actually get into careers that they love, possessing the skills to do the work and getting hired for the right jobs at the companies where they fit in the best.
The last part of the equation is the one that the Social Web offers right now. There is absolutely no reason that a person should get into a job situation where they knew very little about what they were getting themselves into, nor for a hiring manager not to know whether a person they offer a job to has the right interests, motivation, attitude and functional capability to do the job they offer them. The tools at our disposal to evaluate both sides of the hiring equation are available and both parties make a big mistake by not using them. Through the use of Talent Communities, Online Assessments, available Internet data and other Social Media activities – we’ve never had more opportunities available to make the best hiring choice.
I agree that not all companies have availed the public of their employment “brand” and it is a bit more work for a person interested in a company to get a sense of this, but there are plenty of ways to do it (using Linked In to contact a current employee for example, checking Clean Journey’s Career Investment Score, etc.). More importantly, a career minded person has tons of ways to create a Professional Brand and make a Career Investment that will get them noticed and position them to be considered for the work they crave.
For employers with way more resources, there are no excuses. The Social Web provides all the ammunition that is needed to uncover most of what should separate one candidate from another (Twitter, Facebook, Clean Journey, Linked In, Google, etc.). Finding people that have the skill is of course important, but finding people that have the interests and passions to do amazing things with those skills is the key separator to finding the "best" person for the job. The Social Web has and will continue to greatly improve the Quality of Hire for both company and new hire alike, and the benefits that this will provide the overall American Economy should be immense.
A wise person taught me a long time ago that a passionate worker is a hugely productive worker who won’t dream all week about Friday Happy Hour…uncover the passion!