Sometimes I think recruiters get so wrapped up in the process of what they do and the money side of the business that they forget the real reason we’re here. We are here to service our clients. Without clients there would be no process. Without clients there would be no money. Without clients there would be no need for candidates. This is not a candidate driven business, it is a client driven business. Do candidates pay you the big bucks for placing them with an amazing client in an amazing position? No. You get paid by the clients you serve.
So here are some things to remember about clients:
A CLIENT is the most important person in any business.
A CLIENT is not dependent on us… we are dependent on them.
A CLIENT is not an interruption of our work… they are the purpose of it.
A CLIENT does us a favor when they call… we are not doing them a favor by serving them.
A CLIENT is part of our business… not an outsider.
A CLIENT is not a cold statistic… they are a flesh and blood human being with feeling and emotions like our own.
A CLIENT is not someone to argue or match wits with.
A CLIENT is a person who brings us their wants and needs… it is our responsibility to fill those wants and needs.
A CLIENT is deserving of the most courteous and attentive treatment we can give them.
A CLIENT is the life-blood of this and every other business.
A CLIENT may not always be right, but he/she is ALWAYS THE CLIENT.
Now, you do have to determine which companies are clients and which are tire-kickers or resume-whore-mongers. That part I leave to you.