Over the past few months there have been numerous articles, blogs and commentaries related to handling the increased volume of candidates applying for positions; the continued lack of response from companies once someone applies for a position and what if anything candidates can do; and suggested new “tools” for addressing these issues. Companies complain, candidates complain and vendors develop and market services and technology to address the complaints.
Meanwhile, the big elephant is still in the room and no one seems willing to acknowledge it. So what is the big elephant? It is the hiring process and more specifically, the piece that usually starts the process, the job posting.
HR Leaders, Talent Acquisition Managers and corporate recruiters should understand that you control the process, and thus the flow of candidates responding to open positions. Write and post a poorly written job description that has little or nothing to do with what the job actually is; write and post qualifications for the job that are often more wish-list than actual must haves to be successful in the job; require the candidate do nothing more than attach a cover letter and resume if interested and you have created a situation that is doomed to failure and will always produce a flood of candidates that you can continue to complain about. You have created busy work, not work that leads to a successful outcome, finding the best talent for your positions.
Too harsh? Not by a long shot. The truth is that candidates have no skin in the game. Candidates with a click or two of their mouse (and remember, elephants are deathly afraid of mice) can send their resume and cover letter, doing exactly what you asked them to do, and because so many of them do so, you are inundated with a flood of candidates that you can’t easily manage. You complain and because of the volume of applications, the candidates get very little or no attention and they complain.
And because both sides have issue with the process, the companies that provide technology or services come to market with solutions for the problem that should never have been a problem in the first place.
Here are some suggested steps to remove the elephant from the room.
I am convinced that taking these steps will eliminate the volume of candidates applying (only those willing to put in the effort to apply will do so), will eliminate the complaints from neglected candidates and provide your company with a pool of qualified, interested candidates from which to interview and hire.
And, as for those service providers who have been developing products that address all the complaints some will go on to other problem areas, others, like our company will be there with you to help you manage a true well functioning talent acquisition and retention process.
Any one see an elephant in the room now?