In an agency recruitment environment, the old adage is activity = revenue. I would say that any recruiter worth their salt is doing the required amount of activity to reach their targets and meet their commission goals, but what happens in a mature environment where the focus is switched from result - to activity?
So often we see the task driven recruiter tick the pages of their KPI sheet, feeling they have achieved something, even when it has not led to any new or succesfully closed business! Why do managers take this route when it only works in certain high churn large agency environments?
A while back I had the privilege of working with a true industry professional who believed every consultant in the business had to be managed differently. Not left alone - but managed. They would go out of their way to ensure a process driven consultant was tasked with an end result, not small little checklists for every activity.
As a people industry, its so sad that we have such a high attrition rate - and it all starts and ends with activity managers. What would I look for in my next manager? Experience managing people not activity. Lots and lots of it (and I mean more than 4-6 years!)