It seems the more ways they invent for us to communicate, the worse we become at it.

Email is pretty old-school these days (and I believe smart companies will replace it, internally at least, with a social communications chat-type format), but I am still constantly amazed and frustrated by the sloppy way many people use it.

Most days I get 100 plus emails, and even discounting the ‘spammy’ ones, about half of those need not have come to me at all.

Meet 5 “e-mail e-diots”, that need to learn the error of their ways. I am pretty sure you know them already!

  • “The CC King” - This is the guy who copies in everyone, on everything. No matter how trivial, we all get the email. Or maybe it’s not trivial, but it’s just nothing to do with us. We still get the email. Why does he do it? Maybe to ‘cover all bases’, to show how busy or smart he is, or just a bad habit. Who knows? But please, just stop doing it! Think about the recipients you add before you press ‘send’. Do they need to know? Will they care? Are you just annoying people?
  • “Mr. Always-Reply” - These guys are irritating. It’s like they have to have the last word. Via email. So no matter that the communication is complete. Everything clear. They will still send one more email. Maybe just with a few words, saying nothing or repeating what has already been confirmed. Or you send out a group email with a piece of standard information. No reply needed. But they reply anyway, often repeating what was in your email, or just offering gratuitous, irrelevant comment on what you said!
  • “The Reply-All Princess” – You send an email to a group of people. Some reply if it affects them. She replies to everyone telling them it does not affect her! Then another ‘Reply-all’ loony copies everyone in on his inane reply, which might be about going to the pub on Friday. Then she copies all 50 people in, confirming a time for the rendezvous. Then he presses ‘Reply-all’ asking if she can make it half an hour later…. FFS!
  • “The CC-Clown” - This person does not understand confidentiality. There is a BCC option in email, which goes unused by the Clown, and every single email address of 30 strangers are circulated for the world to see. And then the spam begins… Keep my address private… please!
  • “ The SMS ‘er” – SMS lingo is irritating when used in a SMS message. Used in an email, it’s bordering on a crime. Please don’t email me saying CUL8R, and if you dare LOL me I will scream.

So what do you think? Any email habits that drive you crazy? Please share in the comments section, and help me fight the good fight against the army of email e-diots clogging up our inboxes.

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Views: 177

Tags: email, etiquette

Comment by Will Thomson on October 31, 2012 at 1:50pm
The CC King always gets me. More often than not it is completely unnecessary. On another note, I also believe picking up the phone if the topic is sensitive is much more effective than escalating and CC'ing. E-mail can get taken out of context and misinterpreted quickly.
Comment by Martin O'Shea on November 1, 2012 at 12:15am

Sounds like majority of those simply need to THINK before they send out an email, re-read it and go over whom they are sending it to. I find it slightly annoying when I get an email stating that there is an attached document and yet they have forgotten to do so, grinds my gears.
Have to agree with you Greg, its about time that we see a new method of communication be introduced internally with a few improvments on instand messaging to make it more appropriate and useful in the business world. 

Comment by Jonathan Bennett on November 27, 2012 at 10:34am

I read somewhere that we waste 2 hours a week reading CC'd emails that are of no use to us

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