Here's what happened next:
The VP of HR called me. She is,of course, a very professional and polite person. She knew the story because she had been included in the correspondence. Finally! I was talking to a professional adult. Things were looking up.
I didn't want to rehash the story, so basically I decided to ask if she would still like to hire EXEC3. I wanted to focus on something positive, and bring a happy conclusion to the mess. We contacted the candidate, and he was still interested in the job.
The VP was confused. Hadn't he turned down the offer? So, I filled her in again. She of course, didn't believe anything I said about her HRH. (Human Resource Horror)
I asked the VP: What's the HRH closing ratio? Her answer: All of them. All of them? Her answer tells me that she doesn't know the HRH closing ratio. Nobody gets 'all of them', especially when she just lost two of mine.
Then, VP says to me, I don't know if we still want the candidate (it was a whole 4 days since the offer). She went on to tell me that she would ask HRH the next day and get back to me.
ASK THE HRH! I'm not making this up.
I mentioned that I felt that HRH would kill it. I also reminded the VP that the candidate wouldn't report to HRH, it wasn't HRH's decision to make. I implored her to ask the CEO (direct report). I also reminded her not to blame the victim (the candidate) he just wanted a day to think. She agreed. Of course she wouldn't blame the candidate. Who would do that?
I felt good about the talk, I felt that even if they didn't retrain HRH, at least we could squeeze one hire out of this expensive recruiting exercise. I expected that the company would want the EXEC. Nothing changed, and this had nothing to do with the EXEC.
Today, I received the following e-mail from the VP:
... I have further researched the situation with the EXEC candidate for XXXXXX. In speaking with HRH and the Finance people that spoke to him, they all made it clear to him early in the process what the salary would be for that position and that there would be no negotiation on that front. The division has decided to move forward with other candidates at this time...
My reply:
He didn't get an offer on Monday. On Wednesday, HRH gave him the offer and, not a day to think. There is no dispute that the salary was discussed with him. There is no dispute.
The dispute is that he wants the job. HRH wouldn't let him think about it for a day. He was not given an offer on Monday. Why don't you call and ask him? Call him, and ask him. He did not get an offer, and yes he knew how much he would be paid. HRH killed it.
If you can't see that, it's amazing.
I honestly can't believe the decision making process. I told you that if you asked HRH, she would kill it. I told you not to make the candidate the bad party, and you did. This is incredible. I still can't believe that you turned the candidate into the culprit. HRH is off scott free.
Who in your company has the courage to call the candidate and ask him? Ask him. HRH lied. And, yes, people lie. It's part of life. I would have respected HRH had she said, OOOPS! My mistake. But instead she told you that she made the offer on Monday. Find out the truth for yourself.
Had you told me that you weren't going to hire him because you didn't want to cause a stir, or confront your recruiter, HRH, I would have understood the decision, but to blame the candidate? Are you kidding?
It's OVER
I'm glad to be rid of the client. What a nightmare. HRH is a coward, and lies. Her boss doesn't care if she lies, and doesn't want to know the truth. What VP acts like that? Who would give an HR staff member this much latitude? I sent my response, and I'm shaking it off. We are scheduling the candidate for interviews with a better company.
They say that companies hire in their own image. Jerks hire jerks. Cowards hire cowards. Go figure.
Comment by Barbara Goldman on June 21, 2012 at 3:14pm Dyll, I feel great :). David, I guess faxing these two blogs to the VP might not be a good idea? Now I'll tell you the best part. This is a very big company, and we have two candidates interviewing for a different division. We are working with the hiring authority on both. LOL. I'm not concerned at all. AND, we have several different contracts with the company, one hand doesn't know what the other is doing. I love this client. HRH is dangerous to this publically traded company. We won't work with her again.
LOL, David, trust me when i tell you that when one of us old gals burns off a hate letter we know what we are doing. We do it with malice and aforethought. Either we know it is not going to hurt us or we don't give a roaring rats rear. When we have deep roots a storm doesn't wash the tree away. I can also tell you that the VP is a lot more concerned about all this surfacing someplace than Barb is, VP is out on the limb and thinks she may be hearing the sound of a saw no matter how PC her response sounds.
I think the candidate should drop a nice note to the hiring manager thanking him for his vote of confidence and saying that he regrets there seems to have been a miscommunication that caused a loss for both of them. These things happen but the candidate wanted the HM to know that he was not playing games with them and did understand and was happy with the amount of the offer. He simply wanted to give his spouse the courtesy of discussing their final decision and had planned to accept that next morning but was not given that opportunity. Perhaps the candidate should have reached out directly to the hiring manager after the strange tone of the offer from HRH but was made to feel that was not appropriate. But thanks again for the vote of confidence by offering a position.
the VP has misled the HM by the manner in which she followed up with the HM. He needs to know it.
Comment by Melissa Kollasch on June 22, 2012 at 10:37am I love Sandra's Idea about the candidate sending a letter to the hiring manager.
Comment by Barbara Goldman on June 22, 2012 at 11:29am LOL Sandra,I agree with you, when old broad drop bombs they are carefully aimed. Thanks for all your input, you have the experience and wit required to handle this craziness :)
Comment by Bill Schultz on June 24, 2012 at 12:37pm Have to agree with David, mostly. ( Except I won't tell you what you must do)
NIt sure what purpose it serves to blow up the bridge and all roads leading to it. I see a great deal of ego in that email. Something that we should rarely get in the way of a deal.
Also, you kind of give the VP and her underling out. By firing off that salvo, they can point to you as the unprofessional one and therefore the one who blew up the deal. You may say you don't care about that client but people change roles and you never know where it leads.
Comment by Barbara Goldman on June 25, 2012 at 10:02am EGO. I guess I have a big one. Helps me close deals, and work with sharks. I didn't kill the deal, Human Resource Horror did. She did it because she could. I didn't get in the way of the hire, HRH did. I didn't throw offers at them, HRH did. HRH doesn't know who I know in the company, she assumed that I'm not connected. Her behavior has been horrid. I know one thing that will happen because of this: VP will start monitoring her prodigy. VP did tell me that even though she was in charge of recruiting, she let HRH handle it. My guess is that the next time a little white lie escapes from HRHs mouth, it will be noticed.
This isn't a rant because we lost two hires, it happens all the time. I don't make a habit of sending hate mail. This woman needs to be stopped. She makes all HR people look bad. And, the candidates were all insulted. If anyone in the company would have just called EXEC3 and asked, "Did you get an offer on Monday?", he would tell them the truth.
All EXEC3 knows is that he has never been given an offer on the phone, and not given a day to think about it. It's weird. That's all he knows. He doesn't know any of this, (the Monday non offer, etc).
Comment by Aurelio Sisto on June 25, 2012 at 2:38pm Send a copy to the CEO, and cc' the VP of HR. Considering that client is gone, you have nothing to lose. And who knows, maybe they will clean up their act and you could work with them again?
Comment by Bill Schultz on June 25, 2012 at 5:32pm Ego..to close deals... interesting.
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