By Jennifer Brownell, Managing Director, Q4B
part·ner·ship - A relationship between individuals, groups or organizations that is characterized by mutual cooperation and responsibility, as for the achievement of a specified goal.
Ever since I started in the recruiting business the terms partner and partnership have been part of my vocabulary. I am sure that any recruiter reading this would say the same. We all would like to be considered a partner with our clients. We probably have it written somewhere on our company web site and we certainly feel that being a partner or being part of a partnership sounds much better, more professional than being a vendor or a supplier or heaven forbid, just a recruiter.
Well it turns out that rather than wanting to be a partner with our clients, both company and candidate, we ARE partners with our clients every time we enter into an agreement to help source, screen and select the best talent available for their positions.
Consider the client company relationship. Once we have met with the client, gone through a needs analysis, agreed upon the various requirements and responsibilities for the position, agreed to a fee for services, established the process for submittals, interviewing, feedback, frequency of communication and reporting and offer extension we ARE in a partner relationship. And the specified goal is filling the client’s position with one of our great candidates.
The same partner relationship exists with our candidates as well. From the first contact to establish the candidate's qualifications, interest and availability all the way through the interview process, the offer acceptance and the 90 day on-boarding period there is, or should be, mutual cooperation and a clear definition of responsibilities which will lead to the achievement of the specified goal, namely placing our great candidate with our client company.
There is however another type of partnership that is unique in our industry and that is the relationship between two recruiting firms, serving similar industries and markets who both agree to cooperate and share responsibilities in order to achieve the specified goal of providing excellent service to their respective clients and markets.
Last week, our company Q4B, agreed to just such a partnership arrangement with a very successful staffing firm, OnPoint Staffing. As you might expect the decision to partner and form this type of relationship was not made without a great deal of due diligence, research and planning. It was however made easier since there existed a history of mutual admiration and respect between two of the principals involved with the decision.
I have known the COO of OnPoint, Denise Surratt, for a number of years, both professionally and personally. We have worked together; have a similar approach to recruiting, client service and making and keeping our commitments. We are both passionate about our industry and have always looked forward to working together someday.
We now have that opportunity.
We both felt that when any business leader looks to smash the competition they often miss opportunities that could come from cooperation and that through cooperation there is a good chance to make a bigger pie and to get a bigger share of that pie.
Even though there are some overlaps in some of the markets that each company serves and some of the services that each offers, there are more opportunities to leverage the knowledge, experience and resources that each brings to the relationship in order to achieve the specified agreed upon goal, and that is providing the best possible service to our clients.
And the Possibilities? Well we both feel that they are endless.