I'm planning to be at RecruitFest in Boston on the day before it opens (I'm taking Amtrak up from NJ). So, Wednesday night (perhaps at a wine bar) and, again Thursday during the day I'll be looking for a lively discussion on the pros and cons of the Candidate Experience. I might bring a poster like the one above. Then again, maybe not.
Why should we care about this phenomenon anyway? No one ever cared about candidates during the 'Olden' days' when the hiring process ran at the speed of the US Mail (Oh, and is the process that much faster now that we operate in 'real' time?). Or, did they?
If the candidate experience were relevant wouldn't there be a 'standard' definition for what it looks like? There isn't.
Wouldn't employers be increasing their investment in a better experience so they could see a marked difference in who showed up at the door, how candidates make their choices and how long they stayed while performing at ever higher levels rather than asking recruiters to increase their req load? They don't.
Wouldn't third party recruiters actually sell their ability to add value to the candidate's experience as a differentiator rather than selling the rather common and outmoded skill of simply finding a breathing candidate? They don't.
Wouldn't hiring managers set a priority on making sure each and every candidate is treated in a way to guarantee their interest now, later and even later than that?
Wouldn't recruiting leaders measure deeply the experience of the candidates and the correlate that to the performance bonus of the recruiter so that they are measured on what is really important? Nah.
And, of course, there are the candidates themselves. Should they care enough about what they've gone through during the various 'touch points' they've had with the employer (whether actively search or dug out through sourcing) that they consider it an indicator of what is to come and opt out in increasing numbers. I'm kidding of course, most (active) candidates either want the job and the harder it is to get the more they appreciate their success or, their idea of an improved experience(passive) is wrapped up in 'what's in it for me'.
Do you think the fellow below will opt out or will he...
...jump, and if he does jump through the hoops, does his candidate's experience really matter?