It's been 10 years since the Mel Gibson / Helen Hunt, ‘What Women Want” movie was released. Mel Gibson’s character, Nick, a somewhat chauvinistic advertising hot shot may have found the answer when a fluke bathroom accident enables him hear what women think. Taking advantage of this special gift, he manipulates it to his advantage at work.
Having watched this movie recently, I asked myself, “I wonder what the 3 C’s in my corporate life want?” the 3 C’s being my Client, my Candidate and my CEO.
Because real life is different to reel life I decided to pick up the phone and ask them just 1 question, "What do you really want (from a recruiter)?" I figured this method would be better than going through Nick’s ritual of waxing, mascara and ending in the bath with the blow dryer switched on.
Bracing myself for a A4 sized sheet of expectations, I was surprised at the results.
What Clients want?
They want recruiters to partner them in selecting the best talent available.
(obvious isn't it? the key word being 'partner')
What Candidates want?
They want recruiters to answer their phone.
(yet so many of us hide behind voice mails and emails)
What (recruitment) CEOs want?
Just do it ! less stories and more productive activity.
(need I elaborate this one?)
* this blog is not a figment of my imagination, it's based on an actual phone survey conducted by me. 10 clients, candidates and recruitment managers each were spoken to in Oct '10. Sure there were other answers however the most common and the most important (to them) were selected.