How do you handle a client who grills the candidate about how they were found?

I had a client "grill" my candidate about how thwe found them and how they knew me.  I actually got this candidate from another recruiter I do splits with and the candidate disclosed she was working with my associate but knew that my associate was forwarding her resume to me.  Then the client wanted to know how my associate and I were tied together.  I told the client that I would be working with other excellent recruiters to fill these jobs, so was very upfront about that.  Unfortunately, the candidate felt the pressure and told the client what site she had been found on.  This is a new client with potentially lots of business to come over the years. 

Any thoughts on this would be appreciated.

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I only send the name of the candidate on their resume and no further information such as phone, email or address, even if I have a signed contract.  That way, the client has to come back to me if they have interest.  If this person is in their system, then they have all of their contact info and you cannot fight city hall.  Your submittal may have brought candidate back into their minds, but there really is nothing you can do.  If I am wrong on this, I would love to see how others approach this.  Thanks!
 
Professional Recruitment Resourc said:

How would you respond to an in-house recruiter who claims prior referral, "several months ago from the corporate sourcing team" but has not had any contact with the candidate, ever.  The candidate did not know the practice, the members, recognized no names of the hiring organization and did not recognize the name of the in-house recruiter.  The candidate wants to go to the next step and may, or may not, accept an offered job.  Thx

I ask clients to review their database and provide me a list of names of candidates they have either already interviewed or have looked at and passed. Once that it done we have an agreement that if they have not included them on their list they will honor my referral. Most are happy to do that so if there is one that is years old or for any reason they missed them it is clear that it was my referral that brought the candidate to their attention. I also know ahead of any recruiting efforts who they have so I don't waste time or get into any wrecks.

Working effectively takes open communication on both sides.

@ Sandra- What if they got people from a fee sourced vendoor?  It wouldn't be right to shoare those with you.  

Regardless of who found what, it comes down to who got the candidate interested for that particular position at that

particular time.  If it's in your network, fine.  So why didn't the hiring manager hear about the candidate until I presented? 

If the candidate came from another recruiter and it was over a year or six months whatever their cut off date to honor referrals from recruiters it would be my referral.

If they prefer not to release names of candidates that have been recently submitted by other recruiters just tell me there are some and I am on notice to question candidates about other recruiters submitting them. If my clients sez they have them from another recruiter, my question is when did they get them? My focus on getting a list of names is to avoid the trap of the ones molding in the database for years that internal will dig for after I end them. If they do their digging first ther is a lot less bullcrap because they had a chance to tell me upfront. If they didn't they don't want to admit they missed it so they tend to move my candidates on.

I agree with you that it should be whoever generated the interest but the baby wombats in internal will almost always use the "we already have them" thn scramble around resurrecting the candidate.
It's not foolproof but with an understanding of how our partnership works it's better than firing in the dark..my thinks.

agreed- my question was nitpicky.  if you have that close of a relation with the client, they wouldn't pull this crap on you anyway.  

Sandra McCartt said:

It's not foolproof but with an understanding of how our partnership works it's better than firing in the dark..my thinks.
With a new client, the reaction to that request will tell you a lot about their thought process and sometimes a lot about the unspoken needs in a job. If I happen to have one of the people they name or run across them, the resume looks good to me. I can go back and ask why they passed on John. Being able to talk about the nos sometimes gets me to yes faster.

Yes, I employ that method as well.  It is very good insight.  Sandra, you're pretty good at this.  You should consider a career in recruiting.  ;-p

Sandra McCartt said:

With a new client, the reaction to that request will tell you a lot about their thought process and sometimes a lot about the unspoken needs in a job. If I happen to have one of the people they name or run across them, the resume looks good to me. I can go back and ask why they passed on John. Being able to talk about the nos sometimes gets me to yes faster.
Thanks bill, actually I've kind of been thinking about that but I'm kind of concerned that I might not make it since I won't go to conferences and seminars, put on tshirts with writing on them and listen to people who crashed and burned in recruiting tell me how to be a recruiter. I went to a conference once. Never have I ever been in that small a group who told that many lies about how much money they make to that many people who didn't believe it, got that drunk and smart so quickly and forgot that what happens at conferences does not stay there.

So gee, I don't know bout all this recruiting stuff. Seems like the only profession in the world where all the inexperienced think they know more than the experienced and change jobs every two years.

Some times I feel like the old rancher who was trying to help the young MBA whose BMW blew up next to his pasture. The youngster looked over at the herd, started telling the rancher all the new things he needed to do to make his cows give more milk, have better calves and do it more cost effectively. The old rancher asked him how he could tell all that just by looking. The youngster smiled and said he was highly educated about cows, calves and milk production and had just been to the latest convention.

The old rancher, stood up and said, "well son, your car is fixed and the only thing I can see that is wrong with all your good advice is that those are bulls, not cows so I guess I'll just keep on doing what I've been doing until somebody teaches you kids the difference between a cow and a bull"

Now that's "trubullcrap"

Sorry I couldn't stand not to steal your funniest to date :)

haha... that is the best thing I've read all day. I keep hearing about all these conferences and yet I can barely get out of the office at a reasonable time let alone take any kind of time off to go fly somewhere and talk about the size of a guru's bank account.

Sandra McCartt said:

Thanks bill, actually I've kind of been thinking about that but I'm kind of concerned that I might not make it since I won't go to conferences and seminars, put on tshirts with writing on them and listen to people who crashed and burned in recruiting tell me how to be a recruiter. I went to a conference once. Never have I ever been in that small a group who told that many lies about how much money they make to that many people who didn't believe it, got that drunk and smart so quickly and forgot that what happens at conferences does not stay there.

So gee, I don't know bout all this recruiting stuff. Seems like the only profession in the world where all the inexperienced think they know more than the experienced and change jobs every two years.

Some times I feel like the old rancher who was trying to help the young MBA whose BMW blew up next to his pasture. The youngster looked over at the herd, started telling the rancher all the new things he needed to do to make his cows give more milk, have better calves and do it more cost effectively. The old rancher asked him how he could tell all that just by looking. The youngster smiled and said he was highly educated about cows, calves and milk production and had just been to the latest convention.

The old rancher, stood up and said, "well son, your car is fixed and the only thing I can see that is wrong with all your good advice is that those are bulls, not cows so I guess I'll just keep on doing what I've been doing until somebody teaches you kids the difference between a cow and a bull"

Now that's "trubullcrap"

Sorry I couldn't stand not to steal your funniest to date :)

Well, just because of people like you, we've added a new annual seminar lolapalooza called Total Bullcrap.

This is where we tell you that everything is dying: Email, Recruiting, Linkedin,Facebook, Match.com. all dead.

Faxes, Coffee, water coolers, conversation, human contact, human decency, humans, phones, resumes, your Aunt Margaret, all dead too.

Everything but cockroaches, ( the people who bring you this event)  dead.  

Sandra McCartt said:

Thanks bill, actually I've kind of been thinking about that but I'm kind of concerned that I might not make it since I won't go to conferences and seminars, put on tshirts with writing on them and listen to people who crashed and burned in recruiting tell me how to be a recruiter. I went to a conference once. Never have I ever been in that small a group who told that many lies about how much money they make to that many people who didn't believe it, got that drunk and smart so quickly and forgot that what happens at conferences does not stay there.

So gee, I don't know bout all this recruiting stuff. Seems like the only profession in the world where all the inexperienced think they know more than the experienced and change jobs every two years.

Some times I feel like the old rancher who was trying to help the young MBA whose BMW blew up next to his pasture. The youngster looked over at the herd, started telling the rancher all the new things he needed to do to make his cows give more milk, have better calves and do it more cost effectively. The old rancher asked him how he could tell all that just by looking. The youngster smiled and said he was highly educated about cows, calves and milk production and had just been to the latest convention.

The old rancher, stood up and said, "well son, your car is fixed and the only thing I can see that is wrong with all your good advice is that those are bulls, not cows so I guess I'll just keep on doing what I've been doing until somebody teaches you kids the difference between a cow and a bull"

Now that's "trubullcrap"

Sorry I couldn't stand not to steal your funniest to date :)

Oh and Niedermyer, he's dead too.  

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